Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Bryan Jose

Harrisburg,NC

Summary

Dynamic customer service professional with extensive experience at Chick-fil-A, excelling in detail-oriented tasks. Demonstrates proven expertise in safe chemical handling and carpet maintenance, consistently delivering high-quality results. Recognized for effective communication and a calm demeanor, exceeding client expectations while upholding a hygienic work environment. Aiming to leverage strong interpersonal skills in a challenging role to enhance customer satisfaction further.

Overview

6
6
years of professional experience

Work History

Car Detailer

Self-employeed
Harrisburg, NC
04.2023 - Current
  • Provided customer service, explaining detailing processes and addressing concerns.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
  • Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
  • Executed engine detailing to remove grime and improve appearance.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Washed wide range of vehicles each day.
  • Kept detailed records of services performed on each vehicle for billing and tracking purposes.
  • Performed preventative maintenance to maintain proper functioning of service tools and equipment.
  • Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
  • Employed high-pressure wash systems for pre-cleaning and final rinse-off.
  • Transported materials, equipment or supplies to or from work areas.

Lawn Maintenance Laborer

Self-employeed
Harrisburg, NC
05.2019 - Current
  • Repaired or replaced broken sprinkler heads, valves, and other components as needed.
  • Completed seasonal spring and fall cleanup by removing leaves and cleaning gutters.
  • Decorated gardens, paths and beds with stones or plants.
  • Operated riding and push-type lawn mowers to cut grass on residential properties.
  • Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
  • Cut yards into patterned diagonals to match customers' requests.
  • Inspected work sites prior to commencing operations for any potential hazards or risks.
  • Performed maintenance and repairs on lawn mowers, including replacing spark plugs, changing oil, sharpening blades, and testing fuel systems.
  • Ensured that all work was completed in a timely manner according to established deadlines.

Front of House

Chick-fil-A
Harrisburg, NC
09.2023 - 01.2024
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Delivered food orders promptly and accurately to guests tables.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Acquired new skills to support team and further accommodate customer needs.
  • Operated cash register to process cash, check, and credit card transactions.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Maintained knowledge of menu items and daily specials to answer customer inquiries.

Education

3.7 GPA & Several RCCC (college) Courses

Hickory Ridge High School
Harrisburg

Committed To UNCC- 2025 Fall Semester (Class 2029)

University of North Carolina- Charlotte
Charlotte, NC

Skills

  • Carpet vacuuming
  • Safe cleaning with chemicals
  • Interior vacuuming
  • Chemical handling
  • Telephone etiquette
  • Calm demeanor
  • Customer service
  • Clear communication

Affiliations

  • Active member of Carolinas Christian Assembly (Mint Hill, NC) and Venture Church (Harrisburg, NC)
  • Lead guitarist for the CCA worship team
  • Dedicated to fitness; trains up to 6 days a week at Crunch Fitness (Charlotte, NC)
  • Enjoys spending quality time with friends during downtime
  • Member of the Academy of Fintech at Hickory Ridge High School
  • Experienced in building custom gaming PCs, both personal and for others

References

References available upon request.

Timeline

Front of House

Chick-fil-A
09.2023 - 01.2024

Car Detailer

Self-employeed
04.2023 - Current

Lawn Maintenance Laborer

Self-employeed
05.2019 - Current

3.7 GPA & Several RCCC (college) Courses

Hickory Ridge High School

Committed To UNCC- 2025 Fall Semester (Class 2029)

University of North Carolina- Charlotte

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Bryan Jose