Bryan Juarez
Ferris
Summary
Dependable and adaptable with knack for quick problem-solving and positive attitude. Understanding of vehicle mechanics and road safety, combined with skills in handling equipment and navigating efficiently.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Tow Truck Driver
Park and Tow Solutions LLC
Mesquite, TX
12.2023 - Current
- Responded promptly to roadside assistance calls, providing efficient service under pressure.
- Conducted vehicle inspections and ensured compliance with safety regulations during towing operations.
- Collaborated with dispatch team to optimize route efficiency and minimize wait times for clients.
- Trained new drivers on operational procedures, safety protocols, and equipment handling.
- Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
Service Advisor
Dallas Dodge
Dallas, TX
11.2022 - 12.2023
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Scheduled service appointments using dealership management software to optimize workflow efficiency.
- Educated customers on vehicle maintenance, enhancing their understanding of service requirements.
- Assisted technicians by accurately documenting repair orders and communicating client needs. m,
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Education
High School Diploma -
Harmony School of Nature
Dallas, TXSkills
- Dependable work habits
- Vehicle recovery techniques
- Customer service
- Vehicle maintenance and repair
- Heavy lifting
- Vehicle inspection
- Stress tolerance
- Strong work ethic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tow Truck Driver
Park and Tow Solutions LLC
12.2023 - Current
Service Advisor
Dallas Dodge
11.2022 - 12.2023
High School Diploma -
Harmony School of Nature