Bryan Kell
Thorp,WI
Summary
Dynamic leader with a proven track record at the Department of Transportation of Wisconsin, enhancing team productivity and fostering a culture of continuous improvement. Expert in staff management and customer service, I've significantly improved operational workflows and staff satisfaction. Skilled in training and mentoring, my leadership has directly contributed to increased efficiency and reduced employee turnover.
Diligent [Desired Position] with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
23
23
years of professional experience
Work History
Supervisor
Department of Transportation of Wisconsin
08.2005 - 09.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Supervisor
Northern Wisconsin Center
02.2000 - 08.2005
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
No Degree - Registered Nursing
Chippewa Valley Technical College
Eau Claire, WI05-1999
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Complex Problem-solving
- Staff discipline
- Schedule development
- Payroll processing
- Documentation and reporting
- Employee development
Timeline
Supervisor
Department of Transportation of Wisconsin
08.2005 - 09.2022
Supervisor
Northern Wisconsin Center
02.2000 - 08.2005
No Degree - Registered Nursing
Chippewa Valley Technical College
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