Bryan Kinser

• Assisted customers with plumbing product selections and provided expert advice on installation techniques.
• Demonstrated product features and benefits to enhance customer understanding and satisfaction.
• Collaborated with team members to ensure inventory accuracy and proper stock levels for plumbing supplies.
• Led efforts to improve customer service processes, resulting in enhanced shopping experience for plumbing customers.
• Mentored junior associates in effective sales techniques, improving overall team performance and customer engagement.
• Collaborated with store management to develop effective merchandising strategies that showcased popular plumbing items.
• Assisted customers in selecting the right tools and materials for their projects, ensuring successful completion of various tasks.
• Recommended plumbing products that would fulfill customer requirements.

• Secured top secret government clearance to facilitate access to sensitive information and support mission-critical operations.
• Executed master locksmith duties to maintain secure environments for critical space center operations.
• Achieved enhanced security for NASA facilities through effective rebuilding, replacement, and installation of locks. Improved operational efficiency by re-pinning cylinders as necessary. Transitioned Sargent Schlage locks from knob to lever, optimizing user access.
• Facilitated the generation of new keys and issued them to appropriate personnel to enhance security measures.
• Oversaw destruction of all government classified documentation, including paper, video, and audio formats.
• Performed precision lock installations and repairs, safeguarding security systems throughout NASA facilities.
• Conducted regular maintenance on locking mechanisms, ensuring optimal performance and reinforcing security measures.

Demonstrated exceptional communication and organizational skills while executing multiple tasks within established timeframes.

• Managed inventory of all parts, ensuring accurate updates to the available parts database.
• Updated and organized documentation and records to support efficient processing and timely delivery.
• Established and refined daily operating procedures to enhance efficiency for drivers and warehouse personnel.
• Conducted evaluations of supplies and inventory to ensure compliance with quality standards and returned substandard materials to vendors.
• Executed thorough cleaning and maintenance of warehouse facilities to uphold OSHA safety regulations.
• Executed timely and precise daily log completion to ensure accurate internal reporting.
• Executed loading and unloading of parts while delivering to commercial customers to maintain operational flow.
• Executed vehicle safety checks in accordance with company policy to ensure compliance and safety standards.
• Facilitated training for new staff on job responsibilities, company policies, and safety protocols.
• Established inventory management system to enhance accuracy and minimize discrepancies.

• Enhanced operational efficiency and service standards by defining and upholding measurable benchmarks for team performance.
• Engaged with customers to identify service needs and formulate effective, practical solutions.
• Conducted follow-ups with customers during and after installations to ensure satisfaction.
• Oversaw budget allocation and administration for departmental resources, ensuring financial efficiency.
• Engaged with sales teams to assess and establish pricing structures for repair needs of used and new equipment.
• Maintained adherence to established customer call standards to optimize service levels and enhance productivity.

• Managed operations and upkeep of 30,000-gallon liquid propane storage site. Operated and maintained 5,200-gallon tanker bobtail truck.
• Facilitated customer transactions with timely assistance and a friendly demeanor to enhance overall service experience.
• Assisted in inspecting and planning new build-outs, remodels, and conversions of propane systems. Supported sales and service operations related to propane appliances. Gained experience in repairing and installing natural and propane appliances, including gas meter regulators, fuel line sizing, and venting.
• Executed delivery operations across DFW Metroplex, ensuring timely service to residential and industrial customers.
• Executed operation of heavy equipment and tools for installation of above and below-ground propane tanks and house lines.
• Ensured compliance with facility and corporate policies and procedures to uphold safety standards.

• Oversaw management of all compressed and liquefied gases, ensuring lawful and safe storage and delivery.
• Oversaw safety and routine maintenance of commercial truck fleet, ensuring compliance with safety standards.
• Ensured compliance with Cleburne welding safety standards and operational procedures to enhance service offerings and attract new clients.
• Executed safe and timely transportation of compressed and liquefied industrial and commercial gases to customers and storage sites, ensuring accuracy and courtesy.
• Monitored compliance with federal, state, and local regulations. Reported potential regulatory violations to appropriate management. Supported teams in understanding regulatory requirements.
• Conducted thorough pre and post-trip inspections to identify necessary maintenance actions and responded appropriately to any identified issues.
• Coordinated materials handling and inventory management to optimize storage space and accessibility.

• Operated company trucks to ensure timely delivery of liquefied and packaged gases to customer locations.
• Facilitated prompt delivery services to Fort Worth's healthcare facilities and commercial clients, obtaining signatures upon receipt to confirm transactions.
• Executed loading and unloading of industrial company trucks, ensuring efficient collection of empty cylinders and rejected merchandise.
• Managed customer service inquiries and provided feedback to supervisors regarding client needs and concerns.
• Assisted in training new drivers and performed additional assigned tasks. Addressed documentation discrepancies for incoming shipments.
• Conducted regular inspections and maintenance of company trucks, guaranteeing compliance with all safety standards and operational requirements.
• Participated in driver safety meetings to support team objectives. Assisted in building strong customer relationships. Conducted inspections of the truck for defects and safe operating conditions before, during, and after trips.