Bryan Kopsky
Lewisville,TX
Summary
Creative Theater Manager known for productivity and efficiency in completing tasks. Skilled in budget management, staff coordination, and event planning to ensure smooth operations of theater productions. Excel in communication, leadership, and problem-solving, utilizing these soft skills to overcome challenges and enhance team performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Theater Manager
AMC Theatres
Highland Village, TX
02.2017 - 10.2024
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created schedules for staff to ensure adequate coverage of duties.
- Oversaw the box office operations, including ticket sales, refunds, exchanges.
- Maintained accurate records of sales, attendance, receipts.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Assisted in hiring new personnel for various positions within the theater.
- Supervised staff performance and provided guidance when necessary.
- Monitored daily operations to ensure compliance with safety regulations.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Performed regular inspections of the theater facilities for cleanliness and safety standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mitigated business risks by working closely with staff members and assessing performance.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Developed and implemented theater policies and procedures.
- Provided support during live performances by troubleshooting technical issues as needed.
- Managed inventory, ordering supplies as needed.
- Trained new employees on proper use of equipment and job duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Collaborated with other departments to maximize efficiency.
- Resolved customer complaints in a timely manner while maintaining good relations with patrons.
- Monitored progress by establishing plans, budgets and measuring results.
- Implemented cost-saving initiatives to reduce overhead expenses.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed customer feedback to identify areas of improvement in the theater experience.
- Ensured that all equipment is properly maintained and serviced according to manufacturer specifications.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Recruited qualified personnel for various positions within the organization.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
IT Certifications - Information Technology
My CC
Dallas, TX06-2022
Skills
- Health and safety
- Technical direction
- Box office operations
- Ticket sales
- Facility management
- Scheduling management
- Decision-making
- Teamwork
- Employee engagement
- Effective leader
- Goal setting
- Communication
- Active listening
- Performance management
- Performance improvement
- Cost control
- Employee reviews
- Supervision and training
- Professional demeanor
- Sales tracking
- Sales coaching
- Team collaboration
- Training management
- Staff training
- Administrative management
- Verbal and written communication
- Conflict resolution
- Profit and loss accountability
- Time management abilities
- Resource allocation
- Budget control
- P&L management
- Inventory control
Certification
- A+ Certification
- Network+ Certification
- Server+ Certification
- Securtiy+ Certification
- Linux+ Certification
- Azure Cloud Systems Certification
- CCNA
- CEH
Timeline
Theater Manager
AMC Theatres
02.2017 - 10.2024
IT Certifications - Information Technology
My CC
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