Results-driven retail operations professional with a proven track record of leading high-impact stores across fast-paced environments. I bring a strong blend of project management, team leadership, and vendor coordination expertise to every initiative—ensuring seamless execution from planning to grand opening.
With hands-on experience building fixtures, directing cross-functional teams, and managing DSD/vendor relationships, I thrive in dynamic retail settings that demand precision, adaptability, and collaboration. I’m known for maintaining merchandising standards that exceed expectations, optimizing logistical workflows, and turning complex store transitions into smooth, customer-ready experiences.
Equally comfortable on the sales floor or in strategic planning meetings, I take pride in being a reliable point of contact, a proactive problem solver, and a mentor to the teams I support. I’m fueled by fast turnarounds, tight deadlines, and the satisfaction of seeing a retail environment come to life.
· Reduced food waste through proactive inventory monitoring and effective storage practices.
· Partnered with product development and marketing teams to maintain high-quality food and beverage standards, contributing to successful campaign launches.
· Provided ongoing training and mentorship to kitchen staff, promoting continuous learning and skill growth.
· Streamlined the VOTA process by developing a monthly PowerPoint presentation to relay store feedback.
· Designed and executed detailed plans for sensory testing activities.
· Acted as a central liaison for product and supply requests from the marketing team, ensuring timely fulfillment and coordination.
· Implement new kitchen workflow strategies that enhance overall team productivity.
· Anticipated and resolved potential issues proactively, preventing disruptions and maintaining smooth operations.
· Demonstrated a strong work ethic and personal accountability in all roles.
· Thrived in fast-paced environments, balancing independent tasks and team collaboration.
· Delivered accurate reports to support cost control and business growth.
· Maintained optimal inventory levels thru regular cycle counts and strategic planning.
· Led weekly rollouts of new products and ensured store teams were well prepared and trained.
· Designed and implemented comprehensive training plans for store associates.
Excelled in verbal and written communication, fostering clear team coordination and customer satisfaction.