Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryan Le

Diamond Bar,CA

Summary

Accomplished Store Leader and Buyer with a proven track record at PetSmart and HomeGrocer.com, adept in elevating team performance and optimizing procurement strategies. Expert in team management and store operations, I excel in fostering supplier relationships and implementing cost-saving measures, significantly enhancing profitability and customer service excellence. Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.

Overview

25
25
years of professional experience

Work History

Store Leader

PetSmart
03.2001 - Current
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Evaluated market trends and competitor activities; adapted strategies accordingly to maintain a competitive edge in the industry.
  • Elevated team performance with motivational approach and excellent training abilities.
  • Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.

Buyer

HomeGrocer.com
02.1999 - 01.2001
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
  • Maintained complete documentation and records of all purchasing activities.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.

Education

No Degree - General Studies

Mt. San Antonio College
Walnut, CA

Skills

  • Store safety
  • Store operations
  • Team Management
  • Promotions planning
  • Customer Service
  • Problem-Solving
  • Team Leadership
  • Team Building and Leadership
  • Work Planning and Prioritization
  • Conflict Resolution
  • Recruiting and Hiring
  • Payroll Management

Languages

Vietnamese
Native or Bilingual

Timeline

Store Leader

PetSmart
03.2001 - Current

Buyer

HomeGrocer.com
02.1999 - 01.2001

No Degree - General Studies

Mt. San Antonio College

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