Bryan Lemasters
Strongsville,OH
Summary
Dynamic professional with a proven track record of enhancing team productivity and customer satisfaction at Sheetz. Expertise in conflict resolution and effective communication has led to improved workplace dynamics. Proficient in general maintenance and strategic decision-making, ensuring operational excellence and safety compliance. Notable achievements include significant efficiency improvements through targeted employee education and leadership initiatives.
Overview
11
11
years of professional experience
Work History
Election Official
Cuyahoga County Board Of Elections
Cleveland, OH
05.2014 - Current
- Managed citizen concerns related to elections professionally.
- Oversaw voting site activities to ensure compliance with procedures.
- Verified compliance of polling places with the Americans with Disabilities Act accessibility standards.
- Analyzed post-election documentation from polling sites.
- Engaged with county board members at regular meetings about upcoming election plans.
- Verified voter IDs and registered voters before providing ballots.
Team Member
Sheetz
Strongsville, OH
05.2023 - 08.2024
- Built strong customer rapport by delivering excellent service and warm greetings.
- Ensured compliance with safety standards while stocking inventory.
- Maintained clean and organized work areas for increased productivity.
- Guided new team members on company procedures and safety protocols.
- Fostered collaborative environment with team and management.
- Responded to specific customer requests.
- Adapted to shifting team requirements with flexible station rotation.
- Worked with team members to boost overall productivity.
- Maintained stock levels with organized shelving system.
Team Member
Penn Station Subs
Strongsville, OH
05.2021 - 06.2023
- Educated recently hired employees on important workplace standards.
- Strengthened cooperation between team members and management.
- Teamed up with staff to boost operational output.
- Efficiently transitioned through different work stations per the demands of the team.
Security Officer
Allied Universal Security Services
Brunswick, OH
09.2019 - 05.2023
- Participated in creating and executing security protocols.
- Facilitated cross-departmental support for vendor and contractor deliveries.
- Established and maintained security measures for controlled access.
- Completed training courses to keep updated on new security developments.
- Compiled thorough incident documentation for security and loss prevention cases.
Restaurant Team Member
Burger King
Berea, OH
07.2018 - 08.2019
- Maintained food safety and quality by constantly measuring temperatures.
- Organized stations to improve workflow by ensuring all tools and supplies were readily available.
- Managed transactions using POS terminals, ensuring accurate input and billing.
- Prepped food in advance of rush hours.
- Delivered exceptional customer service professionally.
- Welcomed customers, responded to inquiries and highlighted specials to boost sales.
Education
Master of Arts - History
Southern New Hampshire University
Hooksett, NH08-2016
Bachelor of Arts - History
University of Akron
Akron, OH08-2002
Associate of Arts - General Studies
Cuyahoga Community College
Cleveland, OH08-2021
Associate of Science - General
Cuyahoga Community College
Cleveland, OH08-2021
Skills
- General Maintenance
- Conflict Resolution Expertise
- Employee Education Strategies
- Effective Communication Skills
- Strategic Decision-Making Ability
- Consistent Dependability
Timeline
Team Member
Sheetz
05.2023 - 08.2024
Team Member
Penn Station Subs
05.2021 - 06.2023
Security Officer
Allied Universal Security Services
09.2019 - 05.2023
Restaurant Team Member
Burger King
07.2018 - 08.2019
Election Official
Cuyahoga County Board Of Elections
05.2014 - Current
Master of Arts - History
Southern New Hampshire University
Bachelor of Arts - History
University of Akron
Associate of Arts - General Studies
Cuyahoga Community College
Associate of Science - General
Cuyahoga Community College
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