Bryan Leng
Irvine,CA
Summary
Dedicated tutor and server with proven skills in customer service, communication, and adaptability. Committed to creating engaging learning environments and providing exceptional service in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Tutor
Scholarstem
New York, New York
12.2023 - 09.2024
- Delivered engaging tutoring sessions using interactive teaching methods.
- Employed educational technology tools to create engaging and effective learning experiences.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
- Guided struggling learners in developing strategies to tackle challenging subjects.
- Adapted teaching materials to fit various learning styles and abilities.
- Created a comfortable tutoring environment that fostered student engagement and focus.
Server
KPOT
New York, New York
11.2023 - 10.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Managed tables, efficiently taking orders and serving food and beverages to optimize service flow.
- Assisted in setting up dining space for special events and gatherings.
- Communicated effectively with guests to address needs and concerns.
- Processed payments accurately using point-of-sale systems, ensuring smooth transactions and customer satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers and recommended specials, enhancing guest experience and driving sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Bachelor of Arts - Game Design
New York University
New York, NY05-2022
Skills
- Customer service
- Order management
- Payment processing
- Communication
- Conflict resolution
- Adaptability
- Team collaboration
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Japanese
Professional
Timeline
Tutor
Scholarstem
12.2023 - 09.2024
Server
KPOT
11.2023 - 10.2024
Bachelor of Arts - Game Design
New York University