Summary
Work History
Education
Skills
Languages
Timeline
Generic

Bryan Lopez

Riverside,CA

Summary

Versatile professional with a proven track record at United Therapy Network, adept in technical support and billing accuracy, enhancing financial precision by reconciling discrepancies. Skilled in Amazon Analytics and interpersonal communication, I excel in optimizing product listings and fostering client relationships, significantly improving sales and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Billing Clerk

United Therapy Network
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Handled account payments and provided information regarding outstanding balances.
  • Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
  • Used data entry skills to accurately document and input statements.

IT Technician

United Therapy Network
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Performed troubleshooting and repaired peripheral devices such as printers.

Amazon FBA Seller

Self Employed
  • Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
  • Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
  • Increased product sales by optimizing Amazon listings with keyword research and market analysis.
  • Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
  • Managed inventory levels to ensure stock availability and minimized storage fees.
  • Utilized Amazon FBA tools to optimize product listings, improving search rankings and increasing conversions.
  • Monitored and evaluated sales performance to make informed decisions and improve results.
  • Researched and developed new products to meet customer demands.

Sales Representative

Cutco
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Education

Associates Degree - Computer Informational Technologies

Platt College
Ontario, CA

Associates Degree - Informational Technologies

San Bernardino Valley College
San Bernardino, CA

Skills

  • Data Entry
  • Invoice Processing
  • Accuracy and Precision
  • Data inputting
  • 10-Key Data Entry
  • Amazon Analytics
  • Product sourcing
  • Inventory Replenishment
  • Product Reviews Management
  • Software configuration
  • Technical Support
  • Interpersonal communication skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Billing Clerk

United Therapy Network

IT Technician

United Therapy Network

Amazon FBA Seller

Self Employed

Sales Representative

Cutco

Associates Degree - Computer Informational Technologies

Platt College

Associates Degree - Informational Technologies

San Bernardino Valley College

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Bryan Lopez