Bryan Mama
Lehi
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Knowledgeable [Desired Position] with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
14
14
years of professional experience
Work History
Operations Manager
Platinum Excavation
02.2018 - 01.2025
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Warehouse Worker
Ashley Furniture Warehouse
03.2014 - 02.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Construction Laborer
Penhall Company
09.2010 - 09.2013
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
GED -
March Mountain
Moreno Valley, CA05-2007
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee motivation
- Performance monitoring
- Customer relationship management
- Client relationships
- Fast learner
Timeline
Operations Manager
Platinum Excavation
02.2018 - 01.2025
Warehouse Worker
Ashley Furniture Warehouse
03.2014 - 02.2018
Construction Laborer
Penhall Company
09.2010 - 09.2013
GED -
March Mountain
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