I have a good set of knowledge and experience when it comes to warehousing. I have had many responsibilities that required me to be able to multitask in order to finish and succeed at any position and requirement i was responsible of. I can be a great asset for any team because of my great communications skills have allowed me to work efficiently with others.
Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
Managed time effectively while handling multiple responsibilities simultaneously in a fast-paced warehouse setting without sacrificing attention to detail or quality standards expected from management team members'' work performance evaluations throughout career history as an Outbound Warehouse Associate.
Followed safe handling processes for different types of loads and materials.
Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
Addressed any discrepancies found on bills of lading or other shipping documentation immediately, avoiding costly delays or returns due to incorrect information being supplied to customers.
Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Processed required paperwork to expedite handling of shipped and received goods.
Worked professionally with team members and across departments to meet demands of high-volume environment.
Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
Exceptions Clerk/Special Projects Coordinator
CTDI - Communications Test Design
05.2021 - 09.2022
Consistently met performance metrics for accuracy, timeliness, and quality while handling high volumes of transactions.
Collaborated with management to develop strategies for reducing the number of recurring exceptions within the department''s purview.
Exhibited a proactive approach towards problem-solving by promptly escalating unresolved issues to higher authority as needed.
Maintained strict adherence to regulatory guidelines while ensuring exceptional customer service during the resolution of account exceptions.
Supported colleagues during peak periods, demonstrating adaptability and strong teamwork skills.
Enhanced customer satisfaction by resolving discrepancies and exceptions in client accounts.
Leveraged strong analytical skills to effectively manage risk associated with various types of financial transactions.
Assisted with the implementation of new software systems, improving overall productivity within the department.
Streamlined workflow processes through collaborating with team members to identify areas of improvement.
Conducted thorough research on complex cases, ensuring all relevant information was gathered before making decisions on exceptions.
Increased efficiency by organizing and maintaining accurate records of exception items and resolutions.
Showcased proficiency in using company-specific software tools for efficient tracking and resolution of account exceptions.
Managed and responded to correspondence and inquiries from customers and vendors.
Conducted research to address shipping errors and packaging mistakes.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Requisitioned new supplies and maintained storage areas for smooth department operations.
Processed required paperwork to expedite handling of shipped goods.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Moved shipment materials to and from designated areas using lift and hand trucks.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Operated forklift
Supported continuous improvement initiatives within the organization by identifying areas of inefficiency within the returns process and proposing solutions to address them.
Ensured timely refunds or exchanges for customers by closely monitoring the status of each return case from initiation through resolution.
Assisted in reducing company losses by accurately identifying fraudulent return attempts.
Reported regularly to managers on project progress, and technical problems.
Utilized advanced problem-solving skills to address complex challenges and generate innovative solutions for project success.
Industrial Sand Blaster
Modern Heat Treat
02.2021 - 05.2021
Improved project turnaround time by efficiently managing resources and streamlining the sandblasting process.
Exceeded client expectations for finished product quality with precision surface preparation techniques and attention to detail during sandblasting operations.
Ensured quality control with meticulous attention to detail during the sandblasting process, resulting in fewer defects and rework instances.
Conducted thorough pre-blast inspections to ensure proper setup of equipment prior to commencement of work activities.
Selected surfaces for blasting and masked specific parts.
Masked, grit blasted or chemically rinsed surfaces to prepare for sandblasting.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Unloaded and stacked materials by raising and lowering lifting devices.
Collaborated with team members to complete tasks quickly and increase overall productivity.