Bryan Martinez
Tustin,CA
Summary
Reliable and dynamic service associate with seven years of experience in sales and customer service. Dependable and an analytical thinker. Track record of consistently exceeding the company's objectives to secure customer satisfaction. Strong sense of professional responsibility.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Merchandising Service Associate (MST)
Lowe's Home Improvement
11.2021 - Current
- Responsible for arranging merchandise displays, monitoring inventory levels, assisting customers, ensuring pricing accuracy, and collaborating with a team to achieve merchandising goals.
Delivery Driver (DSP)
Amazon
12.2020 - 10.2021
- Responsible for safely operating delivery vehicles, following predefined routes, ensuring timely and accurate deliveries, and providing excellent customer service.
Customer Service Advocate
Target
06.2017 - 11.2020
- Responsible for providing excellent customer care by responding to returns, assisting with products, and handling order pickups
- Collaborated with sales team members to complete accurate orders and resolve item issues.
Education
Bachelor of Arts - Sociology
California State University - Long Beach
Long Beach, CA05.2024
Skills
- Retail business management
- Teamwork and Collaboration
- Time Management
- Merchandising and Inventory Management
- Verbal and written communication
- Forklift and Pallet Jack Certified
Accomplishments
- Collaborated with a team of six students from California State University, Long Beach to help restore and volunteer to educate the community about the importance of restoring and maintaining native wetland habitats.
Awards
- President's Honor Roll List - 2023
- President’s Honor Roll List - 2022
- Community Service Award (Department of Sociology) 2023-2024
Projects
Sociology Department's Community Service Award, Huntington Beach Wetlands Conservancy, I participated in restoring and maintaining native wetland habitats, including removing invasive plant species, planting native vegetation, and assisting in habitat monitoring.
Certification
- Community Service Award Department of Sociology 2024
Languages
Spanish
Native or Bilingual
Timeline
Merchandising Service Associate (MST)
Lowe's Home Improvement
11.2021 - Current
Delivery Driver (DSP)
Amazon
12.2020 - 10.2021
Customer Service Advocate
Target
06.2017 - 11.2020
Bachelor of Arts - Sociology
California State University - Long Beach
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