Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information - Technical Proficiencies
Selected Highlights
Timeline
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Bryan Maxin

Ashburn,VA

Summary

Accomplished Account Manager with a proven track record of consistently delivering exceptional sales results. Results-driven and customer-focused, adept at cultivating and nurturing long-lasting partnerships. Known for strategic relationship-building and leveraging a comprehensive understanding of client needs to drive revenue growth. Proficient in identifying opportunities, implementing solutions, and exceeding sales targets within competitive markets.

Overview

8
8
years of professional experience

Work History

Senior Enterprise Account Manager

GoCanvas
06.2021 - Current
  • Responsible for $6M Book of Business with keen focus in driving add-on business into strategic named accounts (I.e. Terminix, Sysco and Waste Management).
  • Strong ability to forge relationships with decision-makers, leveraging in-depth understanding of their needs and objectives to effectively communicate solutions that ensure long-term success and organizational growth.
  • Partnered with internal stakeholders as collaborative team member to develop and co-author strategic success plans. Effectively articulated these plans with precise objectives, well-defined milestones, and actionable steps, ensuring alignment with organizational goals.

Account Manager, Mid-Market

GoCanvas
10.2018 - 06.2021
  • Responsible for $4M Book of Business with a keen focus in driving add-on business and maximizing renewable business within assigned accounts.
  • Strong ability to forge relationships with decision-makers, leveraging in-depth understanding of their needs and objectives to effectively communicate solutions that ensure long-term success and organizational growth.
  • Collaborated closely with internal champions to co-author mutual success plans, aimed to highlight clear objectives, milestones and actionable steps to drive organizational growth consistently and often.
  • Provided software demonstrations for potential customers gathered through client referrals and self-generated leads.
  • Oversaw all aspects of customer service for territory, ensuring strong client relations, responded to inquiries efficiently and de-escalated urgent matters.

Account Manager: OEM-Mid-Market

Logi Analytics
12.2016 - 10.2018
  • Post sales expansion and renewals for 100+ accounts
  • Coordinated involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations
  • Proactively lead joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones
  • Proactively assessed, clarified, and validated customer needs on ongoing basis
  • Lead solution development efforts that best addresses customer needs, while coordinating involvement of all necessary company personnel.

Team Lead: OEM Business Development

Logi Analytics
05.2016 - 12.2016
  • Trained new hires during the on-boarding process and scheduled 1:1 weekly training time
  • Monitored the teams’ targets and updated them through daily morning stand-up meetings and afternoon postings
  • Assisted in answering questions that involved Connect & Sell, Salesforce, specific BDR calls, team, or sales meetings
  • Collaborated with Management to determine areas for improvement and developed strategies to implement proper change.

OEM Business Development Representative

Logi Analytics
11.2015 - 05.2016
  • Placed outbound calls to support multiple campaigns as well as targeted prospecting efforts and programs that they may qualify for
  • Set company record of 17 Qualified Demonstrations in one day
  • Qualified leads by probing for type of business and technical need
  • Managed and tracked all sales activity in Salesforce.

Education

Bachelor of Science - Business Administration

Towson University
Baltimore, MD
05.2012

Skills

  • Revenue Growth
  • Strategic Planning
  • Continuous Improvement
  • Team Leadership
  • Market Penetration
  • New Client Prospecting
  • Analytics/Process Analytics
  • Contract Negotiation
  • Performance Metrics
  • Customer Presentations
  • Client Relations

Accomplishments

  • Presidents Club Winner 2023 - 138% YTD
  • Presidents Club Winner 2022 - 153% YTD
  • Presidents Club Winner 2021 - 124% YTD
  • In 2021, achieved a $1M, 3-year expansion contract with Terminix
  • Increased Average Revenue Per Account by ~30% from 2022-2023, with multiple 6 figure expansion deals.
  • 2018 - 2023, Successfully retained over 90% renewable business
  • Promoted to Team Lead of Enterprise Account Management

Additional Information - Technical Proficiencies

  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Salesforce
  • SalesLoft
  • LinkedIn Sales Navigator
  • ZoomInfo
  • Groove
  • DocuSign

Selected Highlights

  • 2021 Presidents Club Winner.
  • 2022 Presidents Club Winner.
  • Achieved a $1M, 3-year contract with Terminix.
  • 2019 – 2021: Average Quota attainment of 100% on $600K ARR Expansion Quota.
  • Successfully retained over 90% client renewal month over month by providing exceptional customer service and tailoring services to client’s needs.
  • Expanded services and maximized growth by introducing and demonstrating new use cases to current and potential clients.
  • Developed AM Renewal Process Framework that led to a 7% increase in Annual Retention in 2021 across the AM Team.

Timeline

Senior Enterprise Account Manager

GoCanvas
06.2021 - Current

Account Manager, Mid-Market

GoCanvas
10.2018 - 06.2021

Account Manager: OEM-Mid-Market

Logi Analytics
12.2016 - 10.2018

Team Lead: OEM Business Development

Logi Analytics
05.2016 - 12.2016

OEM Business Development Representative

Logi Analytics
11.2015 - 05.2016

Bachelor of Science - Business Administration

Towson University

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