BRYAN MAXWELL
Pendelton,OR
Summary
Accomplished manager at Walmart with a proven track record in enhancing team performance and customer satisfaction. Skilled in effective communication and staff management, I spearheaded initiatives that streamlined operations and boosted e-commerce sales. My leadership not only fostered team development but also achieved significant improvements in service and productivity. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
10
10
years of professional experience
Work History
Over Night Coach
Walmart
08.2024 - 12.2024
- unloading and stocking of all incoming merchandise.
- prioritising and setting goals for store and associates
- meeting deadlines on a nightly and weekly basis
- team building
- scheduling and administrative work
- cleaning and facing the store
Overnight Stocking Manager
Walmart
06.2023 - 08.2024
- Implemented training programs for enhanced employee skills.
- Streamlined communication processes to foster transparency among departments.
- Coordinated recruitment efforts.
- Conducted performance evaluations to identify areas for employee growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Digital Pick up and Delivery Manager
Walmart
10.2022 - 06.2023
- Developed strategic delivery roadmaps to align with organizational goals.
- Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
- Supervised shopping staff and general productivity.
- drove e-commerce sales through product availability and associate productivity.
Food and Consumables Manager
Walmart
07.2021 - 10.2022
- Streamlined ordering processes to ensure timely replenishment of stock levels.
- Developed and executed promotional campaigns for consumable products to increase sales revenue.
- Analyzed sales data to identify trends and adjust inventory levels accordingly, optimizing product availability for customers.
- Reduced stock discrepancies by conducting regular audits and addressing discrepancies promptly.
- Oversaw a team of employees, providing training and guidance to improve performance and efficiency on the food and consumables side of the buisness.
- maintained a clean and instock fresh food deparmtent
Unloading and Stocking Manager
Walmart
10.2020 - 07.2021
- planned and unloaded incoming merchandise on a nightly basis.
- Conducted performance evaluations to identify areas for employee growth.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Automotive Care Center Manager
Walmart
02.2017 - 10.2020
- Resolved customer complaints promptly to maintain a positive reputation.
- Oversaw daily operations to maintain high standards of service delivery.
- Established service protocols for consistent customer interactions.
- Developed strategic initiatives for enhanced team performance.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- maintained all equipment in auto shop with weekly an d monthly audits
Support Manager
Walmrt
07.2014 - 02.2017
- Motivated team members with clear goal-setting to improve overall performance and morale.
- Drove productivity in the evenings maintaining and developing great customer facing associates
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Coached employees through day-to-day work and complex problems.
Education
High School Diploma -
Oak Harbor High School
Oak Harbor, WA06-2006
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Team development and motivation
- Staff managment, training and development
- Task delegation and goal setting
Timeline
Over Night Coach
Walmart
08.2024 - 12.2024
Overnight Stocking Manager
Walmart
06.2023 - 08.2024
Digital Pick up and Delivery Manager
Walmart
10.2022 - 06.2023
Food and Consumables Manager
Walmart
07.2021 - 10.2022
Unloading and Stocking Manager
Walmart
10.2020 - 07.2021
Automotive Care Center Manager
Walmart
02.2017 - 10.2020
Support Manager
Walmrt
07.2014 - 02.2017
High School Diploma -
Oak Harbor High School
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