Bryan McDonel
Fountain Valley,CA
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Course Manager and Senior Instructor
US Army
Little Rock, AR
08.2011 - 02.2014
- Worked closely with engineering staff to ensure that product documentation was accurate, complete, concise, consistent, up-to-date, usable and accessible.
- Ensured compliance with applicable standards while creating technical documents such as ISO 9000 or IEEE Standards.
- Provided training support by developing online tutorials and instructional materials.
- Collaborated with internal teams to develop processes and procedures for software applications.
- Performed research on new technologies in order to stay current in the field of Technical Writing.
- Composed and maintained user manuals, product specifications, installation instructions, quick reference guides, troubleshooting procedures and other related materials.
- Developed and implemented course curriculum in alignment with educational standards.
- Reviewed existing curricula regularly to ensure accuracy and relevance of content material.
- Created instructional materials, including presentations, job aids, and other resources for use during instruction.
Training Non-Commissioned Officer
US Army
Pine Bluff, AR
02.2007 - 08.2011
- Designed innovative approaches for teaching difficult concepts or techniques.
- Instructed soldiers in the use of weapons, equipment and tactics to enhance performance in combat situations.
- Prepared lesson plans based upon required objectives; adjusted content as needed.
- Coordinated with outside vendors for specialized training requirements.
- Updated course material regularly according to changes in technology or policy.
- Created a system for tracking soldier proficiency levels against established goals.
- Served as a subject matter expert in organizational policies and procedures, ensuring staff are well-informed and compliant.
- Managed training budgets, ensuring efficient use of resources and cost-effectiveness.
- Conducted regular training needs assessments to identify skills gaps and development opportunities.
- Utilized various training methodologies, including classroom instruction, online modules, and hands-on practice.
- Developed and authored technical information for internal and external utilization.
Telecommunications Operations Chief
US Army
Qualat City, Afghanistan
10.2009 - 02.2011
- Oversaw daily activities related to telecom operations such as installation, maintenance, and repair of equipment.
- Troubleshot network connectivity issues to ensure smooth flow of data traffic.
- Assessed business requirements in order to determine appropriate solutions using available technology resources.
- Developed and maintained service level agreements for all telecommunications operations.
- Collaborated with other departments in order to develop efficient solutions for complex problems involving telecom services.
- Ensured compliance with applicable laws and regulations concerning telecommunications activities.
- Coordinated with vendors on purchasing decisions related to telecom equipment.
- Researched new technologies that could be used to enhance telecom capabilities.
- Trained personnel on proper use of telecommunication systems and software applications.
- Installed and configured telecommunication systems, including routers, switches, and firewalls.
- Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure.
Education
High School Diploma -
Pine Bluff High School
Pine Bluff, AR05-1997
Associate of Science - Criminal Justice
University of Arkansas At Pine Bluff
Pine Bluff, ARAssociate of Science - General Studies
Vincennes University
Vincennes, INBachelor of Science - Aviation
Pulaski Technical College
North Little Rock, ARSkills
- Database Management
- Subject matter expertise
- Documentation Management
- Proposal Writing
- Editing and proofreading
- Template Design
- Editing
- Desktop Publishing
- Content Strategy
- Information architecture
- Visual Communication
- Content Development
- Training Needs Analysis
- Team leadership abilities
- Quality assurance processes
- Learning Management Systems
- Online learning platforms
- Expert Curriculum Development
- Advanced Technical Knowledge
- Certification Program Management
- Continuous Improvement Mindset
- Technical training
- Instructional Design Expertise
- Change Management Expertise
- Self Motivation
- Interpersonal Communication
- Analytical Skills
- Problem-Solving
- Continuous Improvement
- Professional Demeanor
- Attention to Detail
- Network design
- Supplier Relationship Management
- Training Oversight
- VoIP Systems
- Project Coordination
- Microsoft SQL Server
- Teamwork and Collaboration
- Equipment Installation
- System Testing
- AutoCAD
- Technical Documentation
- Technical Troubleshooting
- Troubleshooting and diagnosis
- Project Planning
- Analytical Thinking
- Hardware and software acquisition
- Performance Testing
- Problem-solving aptitude
- Field installation
- Professionalism
Affiliations
- Instructional Design
- Desktop Support Technician
- Hazardous Waste Operations / Emergency Response
- Technical Escort School J5
- FEMA Certified Instructor Course
- US Army Certified Instructor Course
- Ordinance Radiography and Radiation Safety Certification
- Photo Ion Nuclear Spectroscopy Operators Course
- Primary Leadership Development Course
- Department of Homeland Security Instructor Program Certified
- Confined Space Rescue and Entry Certified
- OSHA Hazwoper Certification
- DOD HAZCOM Communications Program Certification
- Instructor Qualification Program
- Instructional Design and Development Basics Certification
- HAZMAT First Responder Operatoins
- Instructional Tools and Techniques Program Certification
- FEMA Professional Development
Accomplishments
- Bronze Star : For Exceptional Meritorious Service during Operation Iraqi Freedom
- Honorable Order of Saint Barbra ( Field Artillery)
- Bronze Order of Mercury (Signal Corp)
- Army Commendation Medal
- Army Achievement Medal
- Bronze Star: Operation Enduring Freedom (Afghanistan)
- Navy and Marine Corp Achievement Medal
Certification
- Department of Homeland Security Instrcutor
- FEMA Instructor
- US Army Instructor
- Ordinance Radiographer
Timeline
Course Manager and Senior Instructor
US Army
08.2011 - 02.2014
Telecommunications Operations Chief
US Army
10.2009 - 02.2011
Training Non-Commissioned Officer
US Army
02.2007 - 08.2011
High School Diploma -
Pine Bluff High School
Associate of Science - Criminal Justice
University of Arkansas At Pine Bluff
Associate of Science - General Studies
Vincennes University
Bachelor of Science - Aviation
Pulaski Technical College
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