Summary
Overview
Work History
Education
Skills
Position
Timeline
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BRYAN MCKENNA

Brooklyn,United States

Summary

Account Manager with over three years of experience, proficient in overseeing 800+ client accounts, enhancing relationships, and boosting revenue generation. Demonstrates a keen ability in applying negotiation and customer retention skills, alongside market research, to resolve complex challenges effectively. Notable for pioneering advanced strategies that have increased team performance by 20% and improved revenue through optimized account management processes.

Overview

12
12
years of professional experience

Work History

Account Manager

Viking Capital, Inc
Jacksonville
01.2023 - Current
  • Currently handling 800+ accounts at Viking Capital, Inc
  • Fostering strong client relationships
  • Implementing innovative strategies to optimize account performance
  • Addressing and resolving account-related challenges
  • Positively impacting business revenue through efficient account management
  • Elevated team performance by 20% through strategic leadership and skill enhancement initiatives
  • Boosted revenue by enhancing account management processes at Viking Capital
  • Introduced cutting-edge techniques to streamline client interactions and operations.

Stand-Up Comedian

Self-employeed
New York, NY
08.2012 - Current
  • Developed original comedy material for stand-up performances.
  • Performed comedic monologues in front of live audiences.
  • Collaborated with other comedians to develop routines and jokes.
  • Participated in improv exercises to refine comedic timing and delivery skills.
  • Recorded audio and video of performances for later review and improvement purposes.
  • Created an online presence via social media platforms such as Twitter, Instagram.
  • Networked with industry professionals such as agents, producers, promoters.
  • Traveled to various venues around the country for gigs and appearances.
  • Compiled contact information for potential venues and bookers.
  • Hosted shows and engaged guests on and off stage.
  • Promoted shows and performances through social media and community interaction.
  • Learned acting, dancing and other skills required for dramatic roles.

Sales Consultant

HFS Financial Services
Reisterstown, MD
01.2019 - 01.2023
  • Authored persuasive sales pitches leading to increased conversions
  • Exhibited authoritative knowledge of financial products
  • Supported clients in making informed decisions
  • Significantly reduced client complaints.

Bar Manager

McKenna's Pub
09.2016 - 12.2018
  • Led a team of 10 bartenders and waitstaff
  • Reduced inventory waste by 15%
  • Introduced new cocktail recipes, increasing sales
  • Handled customer complaints, improving retention
  • Enhanced staff training, boosting service quality
  • Boosted bar revenue by 20% through strategic promotions and staff training.

Education

Hospitality -

New York Institute of Technology
05.2009

Skills

  • Negotiation
  • Customer retention
  • Project management
  • Problem-solving
  • Market research

Position

ACCOUNT MANAGER

Timeline

Account Manager

Viking Capital, Inc
01.2023 - Current

Sales Consultant

HFS Financial Services
01.2019 - 01.2023

Bar Manager

McKenna's Pub
09.2016 - 12.2018

Stand-Up Comedian

Self-employeed
08.2012 - Current

Hospitality -

New York Institute of Technology
BRYAN MCKENNA