Bryan Mckinnley
Houston,TX
Summary
Dynamic operations professional with a proven track record at MaxHome, excelling in process optimization and compliance monitoring. Adept at enhancing team performance and inventory management, I foster collaboration and drive quality control initiatives. Recognized for problem-solving abilities, I consistently achieve operational excellence while maintaining high standards of service delivery.
Overview
14
14
years of professional experience
Work History
Assistant Manager of Operations
MaxHome
Houston, TX
06.2017 - Current
- Coordinated daily operations to ensure efficient workflow and service delivery.
- Assisted in managing staff schedules and optimizing team performance.
- Streamlined communication between departments to improve operational efficiency.
- Implemented best practices for inventory management.
- Maintained compliance with company policies and industry regulations consistently.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Ensured that quality control standards were met by monitoring performance against established goals.
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Coordinated the implementation of new processes and systems to improve overall operations.
- Assisted in problem-solving when issues arose during production.
- Reviewed employee performance regularly providing feedback to help them reach full potential.
- Scheduled maintenance for production vehicles in order to minimize downtime.
- Collaborated with other teams within the organization to ensure smooth functioning of day-to-day operations.
- Maintained accurate records of employee performance and attendance.
- Assisted with interviewing and hiring of employee team members with appropriate skills.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Tow Truck Operator
EchoStar
Houston, TX
02.2015 - 06.2017
- Responded promptly to roadside assistance calls from customers across diverse locations.
- Inspected and maintained towing equipment to ensure safe and effective operation.
- Communicated clearly with customers to assess their towing needs and provide support.
- Collaborated with dispatch team to optimize response times for service requests.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Assisted in training new operators on proper equipment usage and safety standards.
Laborer
UTLX Manufacturing Sheldon
Houston, TX
09.2011 - 01.2015
- Operated machinery for assembling tank components efficiently.
- Collaborated with supervisors to streamline production processes.
- Conducted quality checks on finished products for compliance.
- Maintained a clean and organized workspace for safety.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Education
High School Diploma -
North Forest High School
Houston, TX05-2011
Skills
- Process optimization
- Inventory management
- Staff scheduling
- Compliance monitoring
- Quality control
- Customer relationship management
- Performance evaluation
- Problem solving
- Time management
- Team collaboration
Timeline
Assistant Manager of Operations
MaxHome
06.2017 - Current
Tow Truck Operator
EchoStar
02.2015 - 06.2017
Laborer
UTLX Manufacturing Sheldon
09.2011 - 01.2015
High School Diploma -
North Forest High School