Goal-driven and skilled individual offering over 10 years of experience as an ALA. Also, have a little experience in the Load Desk while here in SLC, and did back up Operations Agent (RTSM experience) for about 4 months while in LGA. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
Overview
23
23
years of professional experience
Work History
Aircraft Load Agent/Ramp Agent
Delta Air Lines, Inc
Salt Lake City, Utah
09.2008 - Current
Optimized weight distribution in aircraft, resulting in improved fuel efficiency and overall cost savings.
Provided mentorship and guidance to new hires, promoting adherence to company policies and standards of excellence.
Actively participated in safety meetings, offering valuable input regarding the prevention of potential hazards during aircraft loading operations.
Streamlined operations for faster turnaround times through effective communication with ground personnel and flight crews.
Verified documentation and condition of freight to ascertain achieved quality standards.
Inventoried freight to facilitate proper accounting of cargo.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Guided aircraft into and out of parking positions using hand signals.
Assisted in troubleshooting complex issues related to cargo handling, providing innovative solutions for timely resolution.
Supported the implementation of new technology systems aimed at improving overall productivity in aircraft loading processes.
Reduced cargo discrepancies by conducting thorough pre-flight checks and ensuring proper documentation.
Conducted regular audits of loading procedures to ensure adherence to regulatory requirements and airline specifications.
Maintained high safety standards during loading processes, minimizing risks to personnel, equipment, and aircraft.
Cashier
Home Depot
03.2007 - 08.2007
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
T.O.W. Gunner/L.A.V. Crewman
United States Marine Corps
05.2002 - 05.2006
Aided in the transportation of essential equipment by operating heavy vehicles according to established safety procedures.
Assisted in the coordination of fire support assets, optimizing their use in combined arms operations.
Coordinated daily operations for team of [Number] personnel and established goals for training programs.
Contributed to the development of tactical plans, effectively collaborating with team members and leadership.
Mastered various weapons platforms to increase versatility within the unit and contribute to overall mission success.
Conducted detailed pre-mission equipment checks, ensuring all components were in peak operational condition.
Served as a reliable member of a cohesive unit, fostering trust and camaraderie among team members.
Enhanced team efficiency by conducting thorough weapon maintenance and inventory management.
Fostered a positive working environment by demonstrating respect, integrity, and camaraderie among fellow service members.
Identified parts and services to maintain [Type] equipment and provided timely solutions to continue operations.
Adapted quickly to changing priorities and mission requirements, demonstrating exceptional flexibility under pressure.
Improved unit readiness by participating in rigorous training exercises and simulations.
Operated advanced weapon systems proficiently, resulting in increased firepower capabilities for the unit.
Provided effective communication during operations, maintaining clear lines of communication with command and fellow gunners.
Mastered night and day combat techniques to protect against nuclear, biological and chemical weapons attacks.
Upheld a strong commitment to professional growth by attending relevant courses and seeking opportunities for skill enhancement.
Ensured safety of personnel, consistently adhering to strict safety protocols during live-fire exercises.
Maintained high levels of physical fitness, meeting or exceeding all military standards and requirements.