Summary
Overview
Work History
Education
Skills
Relevant Professional Experience
Additional Qualifications
Activities
Timeline
Generic

Bryan Messer

Royal Oak,USA

Summary

Dynamic Program Quality Manager with extensive experience at General Motors Company, leveraging Statistical Process Control and Lean Manufacturing techniques to drive quality improvements. Proven track record in managing cross-functional teams and enhancing vehicle quality metrics, resulting in significant warranty reductions and compliance with stringent quality standards. ASQ certified with strong leadership skills.

Overview

36
36
years of professional experience

Work History

Program Quality Manager

General Motors Company
Warren, MI
07.2015 - Current
  • Oversaw vehicle quality metrics including warranty, J.D. Power APEAL, and Consumer Reports.
  • Collaborated with Design Studio, Engineering, and Manufacturing throughout product lifecycle.
  • Managed warranty and customer-facing issues from product definition to launch.
  • Ensured compliance with quality standards across North American and export regions.

BIW Quality Lead

General Motors Company
01.2011 - 06.2015
  • Oversaw Exterior and Interior Metric performance of vehicle, focusing on Body Structures and Closures.
  • Managed team of Dimensional Performance Engineers to enhance dimensional metrics.
  • Collaborated with product design teams to establish tolerance specifications for entire vehicle.
  • Identified root causes and provided solutions for dimensional and build issues to launch team.
  • Served as Launch Lead for BIW dimensional issues throughout IVER to SORP phases.

Advanced Product Engineering - Mechanisms

Gestamp – North America Inc.
Troy, MI
05.2010 - 12.2010
  • Oversaw Door, Hood, Decklid, and Liftgate Hinging Systems for General Motors and Chrysler.
  • Collaborated with OEM during Vehicle Creation Phase to determine optimal design solutions.
  • Managed product lifecycle from quoting through production and engineering upgrades post-launch.
  • Resolved warranty return issues with OEM through vehicle evaluation and bench testing.

Dimensional Control Engineering Group

Chrysler LLC (Contracted through DCS)
Auburn Hills, Michigan
02.2010 - 05.2010
  • Ensured dimensional quality of Bodyside Panels for vehicles launching in 2010 Q4.
  • Led buyoff activities at Chrysler for soft and hard tool parts based on dimensional specifications.
  • Established quality gates for parts from prototype to volume production.
  • Developed dimensional programs for production facility to monitor and address dimensional issues.

Project Engineer

AVL North America (Contracted thru Delta Staffing)
11.2008 - 10.2009
  • Project Engineer for User Acceptance Testing phase of software.
  • Lead all buyoff activities at GM from the development complete phase up to point where software goes live in the test cell
  • Responsible for development and implementation of training classes for other AVL personnel regarding the new software onsite at GM
  • Lead team that initiated all work orders that involved product defects and continuous improvement items

Ram Program Management

Chrysler LLC
Auburn Hills, Michigan
09.2007 - 09.2008
  • Led cross-functional team to develop new locking tailgate and backup camera features.
  • Created business cases for quality improvements and new options.
  • Provided weekly status updates to senior management on key launch metrics.

Body Hardware Component Team - Door Hinge Systems

DaimlerChrylser Corporation
Auburn Hills, Michigan
03.2003 - 09.2007
  • Directed design release for corporate hinge and door check strap systems.
  • Spearheaded material cost reduction initiatives, achieving over $15 million in annual savings.
  • Conducted testing of new hinge and check strap designs prior to sourcing.
  • Authored critical documentation including Corporate DFMEA, Corporate Standards, and Cost Models.

Body-In-White Prototype Build Group

DaimlerChrysler Corporation
Auburn Hills, Michigan
08.2001 - 03.2003
  • Responsible for manufacture of all doors, hoods, and decklids for a new luxury sedan from a stamping and assembly standpoint.
  • Responsible for initial fit quality and measurement plan.
  • Responsible for resolution of all build issues regarding doors, hoods, and decklids.

Chrysler Institute of Engineering Training Program (C.I.E.)

DaimlerChrysler Corporation
Auburn Hills, Michigan
01.2000 - 08.2001
  • Supervised production in camshaft, connecting rod, and head sub-assembly areas at Mack Avenue Engine Plant during 3.7L product launch.
  • Launched Jeep Liberty and Dodge Ram programs as production supervisor at Sterling Stamping Plant.
  • Trained production personnel while resolving quality and material flow issues.
  • Implemented Control Point Management during Jeep Liberty launch to enhance operational efficiency.
  • Assisted in creating and implementing Throughput Management System for Powertrain Division at Continuous Improvement Group.
  • Developed CO2 laser welding processes for Jeep Liberty Swing Gate while addressing production issues across three stamping plants.
  • Established inspection frequency and quality standards for laser welding sheet metal during pilot build phase for Jeep Liberty program.
  • Produced Process Owner Manuals and supervised production lines for Jeep Grand Cherokee, driving process improvement initiatives.

Part time student engineer

Chrysler Corporation
Auburn Hills, Michigan
08.1997 - 04.1998
  • Conducted functional testing of steering columns before and after primary tests.
  • Executed small design projects to enhance steering column performance across various platforms.

Various roles

Utica Engineering, Utica, Michigan
Shelby Township, MI
01.1990 - 12.1996
  • Gained diverse experience in Project Engineering, Controls, Estimating, Process Engineering, and Tooling Build during summer employment.
    Contributed to various company functions while attending high school and college.
    Enhanced skills across multiple engineering disciplines through hands-on involvement.
    Participated in projects that improved operational efficiency and productivity.

High School Co-op Student

General Motors Corporation
08.1991 - 05.1992
  • Operated powertrain Dyno Test Facilities.

Education

Master of Business Administration -

University of Michigan
04.2007

Master of Science - Industrial and System Engineering

University of Michigan
04.2007

Master of Science - Mechanical Engineering

Oakland University
04.2001

Automotive Engineering Certificate -

Chrysler Institute of Engineering
12.2000

Bachelors of Science - Mechanical Engineering

Oakland University
Rochester Hills
12.1998

Skills

  • Statistical Process Control (SPC)
  • GD&T
  • DFMEA
  • PFEMA
  • Design of Experiments
  • DVP&R
  • Lean Manufacturing Techniques
  • 8D (Root Cause Analysis)
  • Shainin “Red X” Strategies
  • APQP
  • PPAP Quality Processes
  • Component and System Benchmarking Analysis
  • Test to Failure Methodologies
  • Catia v40
  • ASQ – Certified Manager of Quality

Relevant Professional Experience

  • General Motors Company, Program Quality Manager, 07/15 - Current, Responsible for overall vehicle quality (Warranty, JDP APEAL, JDP IQS, Consumer Reports, Quality Gates), Work with Design Studio, Engineering, Manufacturing, Marketing from Vehicle Definition through Launch, Managing Warranty and Customer Facing Issues Through Lifecycle of Product, All regions included (North American and Export)
  • General Motors Company, BIW Quality Lead, 01/11 - 06/15, Responsible for entire Body Metric of Vehicle (Body Structures, Closures, Gap and Flush and Exterior Fits), Manage team of Dimensional Performance Engineers to drive afore mentioned metrics, Interface with product during the design phase to establish tolerance specification of entire vehicle, Root cause and provide launch team with solutions to dimensional / build issues, Launch Lead for BIW dimensional issue from IVER to SORP phases
  • Gestamp – North America Inc., Advanced Product Engineering - Mechanisms, 05/10 - 12/10, Responsible for Door, Hood, Decklid, and Liftgate Hinging Systems for General Motors and Chrysler, Interface with OEM early in Vehicle Creation Phase to select best design solution to meet customer wishes for particular market segment, Responsible for product lifecycle of product – from quoting to production and engineering upgrades after launch, Resolve all warranty returns to OEM from field which can encompass vehicle level evaluation up to bench testing to root cause
  • Chrysler LLC (Contracted through DCS), Dimensional Control Engineering Group, 02/10 - 05/10, Responsible for dimensional quality of Bodyside Panels for upcoming vehicles to launch in 2010 Q4., Lead all buyoff activities at Chrysler on soft and hard tool parts based on dimensional quality, Responsible for quality gates on parts from prototype through volume production, Create dimensional programs for the production facility that will allow them to monitor and root cause any dimensional problems.
  • AVL North America (Contracted thru Delta Staffing), Project Engineer for User Acceptance Testing phase of software., 11/08 - 10/09, Lead all buyoff activities at GM from the development complete phase up to point where software goes live in the test cell, Responsible for development and implementation of training classes for other AVL personnel regarding the new software onsite at GM, Lead team that initiated all work orders that involved product defects and continuous improvement items
  • Chrysler LLC, Ram Program Management, 09/07 - 09/08, Lead a cross functional team for a new locking tailgate / backup camera., Developed business cases for new options and quality improvements., Gave weekly status updates to senior management on key launch metrics.
  • DaimlerChrylser Corporation, Body Hardware Component Team - Door Hinge Systems, 03/03 - 09/07, Responsible for design release of corporate hinge and door check strap systems, Lead material cost reduction initiatives for hinges and door check strap systems between all platforms of an interchangeable hinges., Personally responsible for savings of more than $15 million annually., Responsible for testing of all new hinge and check straps prior to sourcing., Authored key documentations for door hinge (Corporate DFMEA, Corporate Standards, and Cost Models).
  • DaimlerChrysler Corporation, Body-In-White Prototype Build Group, 08/01 - 03/03, Responsible for manufacture of all doors, hoods, and decklids for a new luxury sedan from a stamping and assembly standpoint., Responsible for initial fit quality and measurement plan., Responsible for resolution of all build issues regarding doors, hoods, and decklids.
  • DaimlerChrysler Corporation, Chrysler Institute of Engineering Training Program (C.I.E.), Various, Mack Avenue Engine Plant (01/01 - 08/01): Production supervisor in the camshaft, connecting rod and head sub assembly areas., Sterling Stamping Plant (09/00 - 12/00): Launched the Jeep Liberty and Dodge Ram programs on the floor as a production supervisor., Continuous Improvement Group (05/00 - 08/00): Assigned to the Powertrain Division after completing Manufacturing Leadership Training., Advanced Stamping Manufacturing Engineering (01/00 - 04/00): Assigned to the Jeep Liberty and Advanced Vehicle Platforms., Jeep Truck Engineering (09/99 - 12/99): Worked in the product design group dealing with closures under the Jeep Liberty program., Sterling Heights Stamping (05/99 - 09/99): Worked in the Launch Coordination Group., Sterling Heights Assembly (05/98 - 05/99): Worked as a quality supervisor / intern in the body shop responsible for Dimensional Quality.
  • Chrysler Corporation, Contract through MSX International, 08/97 - 04/98, Part time student engineer for the steering column group., Responsibilities included the functional testing of the column before and after primary test., Small design projects for the improvement of steering column performance for various platforms.
  • Utica Engineering, Utica, Michigan, 1990 - 1996, Worked summers during high school and college in different facets of the company which include Project Engineering, Controls, Estimating, Process Engineering, and Tooling Build.
  • General Motors Corporation, High School Co-op Student, 08/91 - 05/92, Worked in the powertrain Dyno Test Facilities.

Additional Qualifications

  • Statistical Process Control (SPC)
  • GD&T
  • DFMEA / PFEMA (Component and Design Level)
  • Design of Experiments
  • DVP&R
  • Lean Manufacturing Techniques
  • 8D (Root Cause Analysis)
  • Shainin “Red X” Strategies
  • APQP / PPAP Quality Processes
  • Component and System Benchmarking Analysis
  • Test to Failure Methodologies
  • Catia v4.0
  • ASQ – Certified Manager of Quality

Activities

  • Chrysler Institute of Engineering – Peer Mentor and Recruitment Team
  • Society of Automotive Engineering – Student Associate
  • Tau Beta Pi – Treasurer
  • Tau Beta Pi – New Member Initiation Team
  • Golden Key National Honor Society
  • Tau Beta Pi Engineering Honor Society

Timeline

Program Quality Manager

General Motors Company
07.2015 - Current

BIW Quality Lead

General Motors Company
01.2011 - 06.2015

Advanced Product Engineering - Mechanisms

Gestamp – North America Inc.
05.2010 - 12.2010

Dimensional Control Engineering Group

Chrysler LLC (Contracted through DCS)
02.2010 - 05.2010

Project Engineer

AVL North America (Contracted thru Delta Staffing)
11.2008 - 10.2009

Ram Program Management

Chrysler LLC
09.2007 - 09.2008

Body Hardware Component Team - Door Hinge Systems

DaimlerChrylser Corporation
03.2003 - 09.2007

Body-In-White Prototype Build Group

DaimlerChrysler Corporation
08.2001 - 03.2003

Chrysler Institute of Engineering Training Program (C.I.E.)

DaimlerChrysler Corporation
01.2000 - 08.2001

Part time student engineer

Chrysler Corporation
08.1997 - 04.1998

High School Co-op Student

General Motors Corporation
08.1991 - 05.1992

Various roles

Utica Engineering, Utica, Michigan
01.1990 - 12.1996

Master of Business Administration -

University of Michigan

Master of Science - Industrial and System Engineering

University of Michigan

Master of Science - Mechanical Engineering

Oakland University

Automotive Engineering Certificate -

Chrysler Institute of Engineering

Bachelors of Science - Mechanical Engineering

Oakland University
Bryan Messer
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