Bryan Miller

Verify age of customers through inspection of identification documents.

Conduct comprehensive metal detector screenings for building entry approvals.

De-escalate potential issues and enhance customer experience by providing top-level service.

Maintained safety for clients and workforce.

Collaborated effectively with local law enforcement and LCB.

Implemented age verification procedures.

Strengthened protective protocols.

Executed cash handling duties proficiently.

Managed and resolved conflict effectively.

Execute efficient clearing of premises once operations end.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

• Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
• Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
• Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
• Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.

• Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
• Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
• Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
• Developed and executed comprehensive emergency response plans, ensuring swift action during crises.
• Maintained compliance with local, state, and federal regulations by staying current on industry standards and best practices.
• Responded quickly and effectively to security breaches or incidents, mitigating potential damage and ensuring prompt resolution.
• Managed a team of security personnel, providing training and development opportunities to ensure their consistent growth and effectiveness.