Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Bryan Miller

Berkley

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

9
9
years of professional experience

Work History

Human Resources Generalist

Kelly Connect
02.2018 - 07.2023
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.

Key Holder Supervisor

Filson
04.2016 - 02.2018
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Trained newly hired sales team in upselling techniques.

Store Manager

Urban Outfitters, Inc.
06.2014 - 03.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.

Education

Bachelor of Science - English Literature

Eastern Michigan University
Ypsilanti, MI
04-2009

Skills

  • New hire integration management
  • HR policy execution
  • HRIS systems
  • Talent acquisition
  • Workplace dismissal protocols
  • Employee relations
  • Facilitating internal investigations

Interests

  • Experimenting with different creative mediums, like creative writing, fiber and video art, and music, to expand skills and techniques
  • Embracing outdoor adventures such as backpacking and camping

Timeline

Human Resources Generalist

Kelly Connect
02.2018 - 07.2023

Key Holder Supervisor

Filson
04.2016 - 02.2018

Store Manager

Urban Outfitters, Inc.
06.2014 - 03.2016

Bachelor of Science - English Literature

Eastern Michigan University

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