Bryan Mimbela
Recent College Graduate (Associates Degree)
El Paso
Summary
Dedicated and reliable professional with a strong aptitude for problem-solving and teamwork, complemented by extensive experience in hospitality management. Proven track record of enhancing guest experiences, improving operational efficiency, and fostering a collaborative work environment. Expertise in conflict resolution, staff training, and multitasking, combined with a flexible approach to dynamic situations, ensures effective leadership in guest services. Foundational knowledge of construction principles and techniques, including blueprint reading and safety compliance, committed to delivering high-quality results and contributing to successful project completions.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Hotel Front Desk Supervisor
Chase Suite Hotel El Paso
03.2024 - Current
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
- Enhanced guest satisfaction by managing front desk operations and providing exceptional customer service.
- Utilized problem-solving skills regularly in addressing unforeseen challenges that arose during day-to-day operations at the hotel''s front desk area.
- Trained new front desk staff members, improving overall team performance and knowledge.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Planned and executed marketing activities to improve property brand and increase revenue.
Construction Specialist
Mimbela Contractors
01.2023 - 03.2024
- Coordinated homeowner unit specifications to identify and discuss any construction problems.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Initiated process improvements, completing collegiate, business and community programs.
- Identified and eliminated safety risks through additional training.
- Complied with safety protocols in plan coordination, eliminating potential risks.
- Enhanced company development initiatives by solving complex issues and suggesting corrective action.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Education
Bachelor of Arts - Political Science And Government
The University of Texas At El Paso
El Paso, TX05-2026
High School Diploma -
Pebble Hills High School
05-2024
Associate of Arts -
El Paso Community College
El Paso, TX12.2023
Skills
- Guest relations management
- Equipment Inspection
- Project Management
- Facilities Maintenance
- Property management systems
- Heavy Machinery Operation
- Code Compliance
- Staff training and development
- Construction Management
- Complaint handling
- Reservation management
Timeline
Hotel Front Desk Supervisor
Chase Suite Hotel El Paso
03.2024 - Current
Construction Specialist
Mimbela Contractors
01.2023 - 03.2024
Bachelor of Arts - Political Science And Government
The University of Texas At El Paso
High School Diploma -
Pebble Hills High School
Associate of Arts -
El Paso Community College