Bryan Nequette
Broken Arrow,OK
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Outside Plant Technician
Windstream Communications, Inc.
02.2023 - Current
- Assisted management in determining project priorities, allocating resources effectively, and monitoring progress to ensure timely delivery of services.
- Supported successful network expansion efforts through diligent installation of new fiber optic lines and equipment upgrades.
- Published functional advice for colleagues and third parties involved in OSP engineering tasks.
- Maximized network capacity by analyzing data usage trends and recommending strategic infrastructure upgrades accordingly.
Customer Service Technician
Windstream Communications, Inc.
09.2012 - 02.2023
- Delivered exceptional customer service through clear communication and empathy during challenging situations.
- Utilized strong problem-solving skills to identify the root cause of problems quickly and efficiently find solutions.
- Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.
- Enhanced customer experience with personalized assistance and product recommendations.
United Hummer
United Hummer
07.2007 - 08.2009
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
Osuit
Okmulgee, OKHigh School Diploma -
BAHS
Broken Arrow, OK05.2007
Skills
- Fiber Optic Design
- Geographic Information Systems (GIS)
- Quality assurance procedures
- Telecommunications Engineering
- Project Management
- Report Writing
- Permitting
- Permit acquisition
- Utility Coordination
Timeline
Outside Plant Technician
Windstream Communications, Inc.
02.2023 - Current
Customer Service Technician
Windstream Communications, Inc.
09.2012 - 02.2023
United Hummer
United Hummer
07.2007 - 08.2009
Osuit
High School Diploma -
BAHS
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