Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Bryan Nickens

Independence,MO

Summary

Accomplished Store Manager and Retail Store Owner with a proven track record enhancing customer satisfaction and boosting sales through innovative strategies. Expert in inventory management and team leadership, I excel in multitasking and fostering outstanding customer relations. Achieved significant improvements in store operations and employee performance through effective problem-solving and communication.


Overview

9
9
years of professional experience

Work History

Store Manager

Hibbett Sports Store
03.2022 - 11.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Retail Store Owner

Kyckz With Kizzle
08.2020 - 02.2022
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Enhanced employee performance through the implementation of regular training programs and clear communication of expectations.
  • Increased customer satisfaction by implementing innovative store layout and design.

Team Leader - Project Management

MS Companies
10.2015 - 04.2016
  • Developed comprehensive project plans, ensuring timely completion of tasks and delivering client satisfaction.
  • Maintained detailed documentation of all projects managed, establishing a valuable knowledge base for future reference.
  • Boosted team productivity by implementing agile methodologies that streamlined workflows and enhanced collaboration.
  • Coordinated with stakeholders to identify project requirements, aligning goals and expectations for successful results.

Education

High School Diploma -

Wyandotte High School
Kansas City, KS
05-2003

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Cash management
  • Inventory control
  • Supply ordering
  • Store displays
  • Verbal and written communication
  • Team building

Timeline

Store Manager

Hibbett Sports Store
03.2022 - 11.2024

Retail Store Owner

Kyckz With Kizzle
08.2020 - 02.2022

Team Leader - Project Management

MS Companies
10.2015 - 04.2016

High School Diploma -

Wyandotte High School

Similar Profiles

CREATE PROFILE
Bryan Nickens