Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Bryan Oats

Bakersfield,CA

Summary

Hardworking Team Leader with 5-years of experience Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Derrickhand

Ensign Drilling
09.2022 - 04.2023
  • Used iron roughnecks, tongs and slips to properly handle and connect sections of drill pipe.
  • Verified and recorded drilling fluid properties at regular intervals to report deviations.
  • Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.
  • Performed preventive maintenance and basic repairs on workover rigs by checking fluids, hydraulic and transmission levels.
  • Read [Type] gauges to adjust pumping procedures, paying close attention to pressure, density and concentration levels.
  • Used hydraulic clamps to tighten and loosen sections of piping.
  • Formulated decisions on drilling practices to improve operational efficiency and prevent operational problems.

Team Lead Sales Associate

Dunn Edwards Paints
08.2021 - 10.2022
  • Trained, coached and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.
  • Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
  • Reported sales data to upper management for review.
  • Led sales team to exceed quarterly sales goals.
  • Negotiated contracts and sales terms with new and existing clients.
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Increased business sales utilizing sales pitch and product knowledge.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Team Leader Member

Lartigue Counseling
05.2020 - 08.2021
  • Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Implemented new working processes to deliver multiple improvements.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Coordinated weekly meetings for internal and external groups.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Optimized customer support by establishing collaborative service environment.

Supervisor

Tractor Supply
01.2019 - 11.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Set overall vision and provided team leadership.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Interviewed, hired and trained new employees for production positions.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.

Education

High School Diploma -

Ridgeview High School
Bakersfield, CA
05.2019

Skills

  • Machine Setups
  • Reading Comprehension
  • Pressure Gauges
  • Rig Operation
  • Power Saws
  • Creative Solutions
  • Materials Movement
  • Materials Packing
  • Safety Regulations
  • Basic Tools
  • Mixing Tanks
  • GPS Proficiency
  • Pressure Testing

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 6 staff members.
  • Achieved efficiency through effectively helping with team Task and Observations.

Certification

  • Certification Forklift and CPR currently UTD.

Timeline

Derrickhand

Ensign Drilling
09.2022 - 04.2023

Team Lead Sales Associate

Dunn Edwards Paints
08.2021 - 10.2022

Team Leader Member

Lartigue Counseling
05.2020 - 08.2021

Supervisor

Tractor Supply
01.2019 - 11.2020

High School Diploma -

Ridgeview High School

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Bryan Oats