Active listening, writing, verbal communication, Ability to analyze issues, identify solutions, implement them effectively, Collaborating well with colleagues, Flexibility in adjusting to new situations, Prioritizing tasks, meeting deadlines, staying organized, Managing and resolving disagreements, Inspiring and guiding teams, Understanding and responding to the needs and feelings of others, Bilingual, Excellent Leadership Skills, Proficient in Microsoft Excel, Microsoft Publisher, Microsoft Word, Microsoft Powerpoint, Exceptional problem solver, Work efficiently in both group and individual settings, Very patient and attentive listener, Exceptional time management, Great customer service experience, Proficient in English and Spanish, Excellent written and verbal communication skills