Bryan Ornelas
Pico Rivera,CA
Summary
Healthcare professional with a desire to take on new challenges relating to patient care. Strong work ethic, adaptability and exceptional interpersonal skills. Offers multifaceted administrative experience focused on enhancing patient and healthcare provider satisfaction.
Overview
3
3
years of professional experience
Work History
Prior Authorization Trainer/Transfer Clerk
Polaris Pharmacy/ Premier Pharmacy
Pico Rivera, CA
10.2020 - 12.2023
- Made outbound calls to insurance companies to obtain authorizations and information to update patient accounts
- Maintained patient records and prescription information by utilizing DocuTrack software.
- Provided exceptional customer service by addressing patient concerns and responded promptly to inquiries from healthcare providers and other departments within the organization.
- Regularly trained team members in prior authorization tasks and pharmacy policies and procedures.
- Input medication information into the Asembia Pharmaceutical Channel to submit electronic transfer of 50-60 prescriptions per day.
- Followed up with the pharmacy representatives to confirm receipt of prescription and date of delivery.
- Assisted the HEP-C scheduling department with coordinating delivery dates and notifying patients of prescription status.
- Stocked medication and pharmaceutical supplies under the direction of Pharmacy Technicians.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06.2020
Skills
- Pharmacy Operations
- Patient insurance authorizations
- Outlook and Teams
- HIPAA compliance
- Adaptable to changing priorities
- Medical record management
- Delivery scheduling
- Problem solving
- Strong communication skills
- Incoming call management
- Data entry
- Attention to detail
- Team Player
Timeline
Prior Authorization Trainer/Transfer Clerk
Polaris Pharmacy/ Premier Pharmacy
10.2020 - 12.2023
High School Diploma -
El Rancho High School
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