Bryan Oteng
Chelmsford,MA
Summary
Innovative professional in workforce training and development, known for high productivity and efficiency in task completion. Possess specialized skills in instructional design, employee engagement strategies, and performance assessment tools. Excel using communication, adaptability, and leadership to foster learning environments that promote growth.
Overview
11
11
years of professional experience
Work History
EHR trainer
Vinfen Corporation
05.2020 - Current
- Assist in the creation and delivery of training materials, training plans, fixes, requests, and support issues
- Assist with minor configuration, permission set up, and testing
- Coordinates and conducts trainings with Vinfen staff and managers to ensure competency in using the EHR
- Supports and educates Program staff with the EHR and all associated workflows
- Assists in the development of teaching outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conference meetings, and workshops
- Confers with management, supervisors, and employees to gain knowledge of work situations requiring trainings and to understand the needs of diverse cohorts of learners
- Participates to develop technical training for new users
- Identifies common problems and suggest method for resolution
- Reviews vendor updates, evaluate relevance for, and impact to, Vinfen and provide summary to EHR Systems Analyst, as needed
Community Connector
Vinfen Corporation
07.2018 - 09.2020
- The ACCS Community Connector will work to ensure successful community integration by connecting adults with psychiatric conditions with available community resources to promote successful integration into their communities
- The ACCS Community Connector helps support Person Served as citizens living within communities and works to ensure that everyone has access to community resources and social networks within the community
- The ACCS Community Connector will provide both Person Served and ACCS staff with information about community resources and entitlements/benefits available to them
- The ACCS Community Connector will also provide interventions to support Person Served in preparing for, seeking and keeping wanted employment and/or educational opportunities
- Working with adults with psychiatric conditions to help navigate life experiences outside of hospital settings
- Liaising with organizations providing programs that support safe and sustainable clinical models with the end goal of helping individuals with transition to civilian life after long term hospitalizations
- Finding community resources such as sober living programs, work projects, and benefits such as social security to aide in integration to society and successful home life
- Bridging gaps and restoring connections with people served and their families by helping families learn more about psychiatric conditions and how to support their loves ones through their recovery process
Direct Care Professional
Career Resources Corporation
01.2015 - 12.2018
- Assisting persons inflicted by brain injury disabilities with day-to-day chores
- Helping said persons develop skills that are vital in coping with their new society such as job applications, independence, as well as how to engage with others in the communities around them
- Aiding their transition to group home life and ensuring that all their needs are well attended to
- The position also involves helping the clients with their Individualized Action Plans (IAP) that are measurable, attainable and client centered to ensure they meet their rehabilitation options
Residential Counselor (Relief)
North Suffolk Mental Health Association
01.2014 - 01.2017
- Working with persons in residential home settings on personal independence and helping them develop skills vital for every day this include but are not limited to setting achievable goals, which will help them navigate both personal and possibly professional life
- As a counselor, one is tasked in offering their knowledge on how best the client can be able to present professionally for a job, how they can manage their money through budgeting and most importantly is being able to assist them to develop skills on how to cope with their illnesses and manage symptoms
Administrative Assistant
Afya Home Care LLC
01.2014 - 12.2014
- Assisting in the day-to-day operations of a home care business
- The job entailed organizing and scheduling of appointments for clients in need of nursing care
- Assisting with clerical duties such as filing
- Ensuring that all correspondence is done in a HIPPA compliant manner
Education
Bachelor’s Degree in Business Administration - Management -
Southern New Hampshire University
Associates Degree in Business Administration - Management -
Nashua Community College
Certificate in Business Management -
Kenya Institute of Management
Skills
- Cx360 EHR system
- EHana EHR system
- Articulate
- Screencast-O-Matic
- Training needs analysis
- Remote learning
- Course development
- Train-the-trainer
- Curriculum planning
- Online-based education
- Course planning
- Materials preparation
- Planning and coordination
Affiliations
Phi Theta Kappa, 2016
References
Stephen Wanjiru
stewanjiru@me.com
Caroline Mziray
Melissa Sinnott
Volunteer Experience
- Volunteer, National Organization of Peer Educators Kenya, Developing Peer Education Curriculum, Day to day tasks of a drop-in Service Center
- Community Mobilizer, New Partners Initiative Kenya, Group mobilization, Client intake, Sensitization trainings for Service Providers
- Assistant Chair, Minority Persons Empowerment Group (MPEG), Conducting Trainings, Planning of activities, Budgeting monthly expenses, Developing tool kit for human rights and sexual health rights
References
References available upon request.
Timeline
EHR trainer
Vinfen Corporation
05.2020 - Current
Community Connector
Vinfen Corporation
07.2018 - 09.2020
Direct Care Professional
Career Resources Corporation
01.2015 - 12.2018
Residential Counselor (Relief)
North Suffolk Mental Health Association
01.2014 - 01.2017
Administrative Assistant
Afya Home Care LLC
01.2014 - 12.2014
Bachelor’s Degree in Business Administration - Management -
Southern New Hampshire University
Associates Degree in Business Administration - Management -
Nashua Community College
Certificate in Business Management -
Kenya Institute of Management
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