Summary

Overview

Work History

Education

Skills

Timeline

BRYAN O. VEGA MORALES

Miami,USA

Summary

Experienced in the fast-paced hospitality industry with a solid background in Hotel and Restaurant Management. Skilled in delivering exceptional customer service and creating a smooth dining experience for patrons. Detail-oriented and dedicated to excellence, consistently providing top-tier service with a positive demeanor even in high-pressure situations. Adaptable to various dining styles and preferences, exceeding customer expectations and enhancing the success of the establishment.

Overview

years of professional experience

Work History

Restaurant/ Pool / Beach Server

The Royal Palm

Miami Beach, FL

01.2022 - 05.2025

Facilitated efficient communication between kitchen staff to enhance service speed.
Ensured guests were informed about current offers and activities.
Demonstrated adaptability by assisting team members during busy periods.
Enhanced dining experiences through attentive service and anticipation of guest expectations.
Handled numerous duties at once, guaranteeing uninterrupted service during high-traffic periods at the pool area.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Honored with employee of the month distinction for exemplary work.

Bartender

Mofongos Restaurant

Miami, Florida

04.2021 - 01.2022

Highlighted popular beers, drink offers, and unique cocktails to increase beverage purchases.
Set up and maintained appropriate stock levels for bar.
Ensured smooth service flow by balancing efficiency and high-quality guest experience.
Checked identification before serving alcohol to comply with state and federal laws.

Server/ Bartender/ Assistant Manager

Apizzabrooklyn resto+wine

Miami, Florida

10.2018 - 03.2021

Prepared hot, cold, and mixed drinks for patrons, including chilling bottles of wine.
Completed weekly and monthly inventories of food, alcoholic beverages, and other supplies.
Investigated and resolved complaints regarding food quality, service, and accommodations.

Server

Volando Bajito

San Juan, Puerto Rico

04.2018 - 10.2018

Supported bussers with table-cleaning during high-volume shifts.
Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables.

Room Service/ Server

Mayagüez Resort and Casino

Mayagüez, Puerto Rico

12.2015 - 02.2018

Filled in for room service operators when needed, receiving calls and processing orders.
Assisted with collection of trays and other food and beverage items from guest rooms.
Helped to meet guests' special requests by communicating openly with kitchen staff.