Bryan Payton
Tulsa,OK
Summary
Dynamic leader with a proven track record at Astra Manufacturing, enhancing plant efficiency and team productivity through strategic project management and continuous improvement. Skilled in operations management and team leadership, achieving significant production goals and fostering employee engagement. Expertise in ISO standards and KPI tracking ensures compliance and operational excellence.
Experienced with managing plant operations and ensuring optimal production efficiency. Utilizes strategic planning and resource allocation to streamline processes and improve productivity. Track record of fostering collaborative work environment and driving continuous improvement initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Plant Manager
Astra Manufacturing Solutions
08.2024 - 04.2025
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Oversaw daily operations of 14,000 sq. ft. manufacturing plant.
- Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.
Operations Manager
Astra Manufacturing
01.2024 - 08.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Sales Manager
Astra Manufacturing
10.2022 - 01.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Program Manager
Astra Manufacturing
05.2020 - 10.2022
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Operations Coordinator
Astra Manufacturing
02.2018 - 10.2020
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Boosted productivity by establishing effective communication channels between departments.
- Worked with vendors to make purchases and reconcile invoices.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
Customer Service Representative
Astra Manufacturing
07.2016 - 05.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Screw Machine Operator
Astra Manufacturing
04.2014 - 07.2016
- Upheld strict attention to detail throughout all aspects of the manufacturing process to ensure accuracy in final product dimensions and tolerances met customer requirements consistently.
- Decreased machine downtime by performing routine maintenance and troubleshooting on a regular basis.
- Exceeded daily production goals by effectively managing time and resources in a fast-paced, high-pressure environment.
- Demonstrated adaptability by quickly learning new machinery or software systems introduced into the production process while maintaining proficiency with existing equipment.
- Contributed to cost savings by identifying potential improvements in tool usage and machine performance.
- Assisted in the training of new operators, sharing knowledge and expertise in screw machine operation techniques.
Education
Associate of Applied Science - Business Management
Tulsa Community College
Tulsa, OK05-2022
Skills
- Plant and warehouse operations
- Project management
- Operations management
- Production planning
- Production scheduling
- Continuous improvement
- ISO standards
- Compliance
- Team management
- Operating budgets
- Inventory and stocking
- KPI tracking
Certification
- AS 9100 Internal Auditor
Timeline
Plant Manager
Astra Manufacturing Solutions
08.2024 - 04.2025
Operations Manager
Astra Manufacturing
01.2024 - 08.2024
Sales Manager
Astra Manufacturing
10.2022 - 01.2024
Program Manager
Astra Manufacturing
05.2020 - 10.2022
Operations Coordinator
Astra Manufacturing
02.2018 - 10.2020
Customer Service Representative
Astra Manufacturing
07.2016 - 05.2018
Screw Machine Operator
Astra Manufacturing
04.2014 - 07.2016
- AS 9100 Internal Auditor
Associate of Applied Science - Business Management
Tulsa Community College
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