Bryan Pearce

• Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
• Delivered friendly service and offered expert support in every interaction.
• Assisting clients with integrations & troubleshooting.
• Providing integration and syncing solution with various accounting system.
• Trained on -

1. Intuit QuickBooks Online, Pro/Premier, Enterprise.

2. Oracle NetSuite.

3. Sage Intact.

4. Xero.

5. Microsoft Dynamics.

• Managed inventory control, cash control and store operation check cashing, loan, debit card sales etc.
• Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.

• Conducted deta analysis and prepared final shit for Management.
• Organized and entered data into business database to model trends.
• Supported management for project focused on production and sales.
• Performed market research and developed recommendations to improve profitability.