- Camping
- Playing Sports
- Outdoor Recreation
- Music
- Road Trips
Bryan Potteiger
Summary
Accomplished business leader with a proven track record at Alco Dry Cleaners, adept in operations management and customer relations. Expertise in strategic planning and financial oversight led to doubling the size of Gilead Christian School in seven years. Skilled in staff management and development, ensuring high levels of efficiency and service excellence.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Owner/Operator Dry Cleaners
Alco Dry Cleaners
11.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Administrator
Gilead Christian School
08.2015 - 12.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Worked closely with all stakeholders in keeping them informed of all components of the school.
- Doubled the size of the school in 7 years.
Administrator
Heritage Christian School
08.2010 - 06.2015
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Coordinated and built a $50,000 addition for school growth.
Education
Bachelor of Arts - Religious Education
God's Bible School And College
Cincinnati, OH05-1992
Skills
- Customer relations
- Small business operation
- Verbal and written communication
- Operations management
- Strategic planning
- Staff management
- Business administration
- Administrative oversight
- Financial planning
- Budget development
- Hiring and staffing
- Attention to detail
Accomplishments
- Supervised team of 60+ staff members.
- Added multiple safety measures for all stakeholders and students
- Increased enrollment at two school by over 50%
- Achieved Re-accreditation twice for the school. This is an 18 month process.
Interests
Timeline
Owner/Operator Dry Cleaners
Alco Dry Cleaners
11.2017 - Current
Administrator
Gilead Christian School
08.2015 - 12.2024
Administrator
Heritage Christian School
08.2010 - 06.2015
Bachelor of Arts - Religious Education
God's Bible School And College
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