Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryan Ramos

Brentwood,NY

Summary

Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Reliable management professional with a passion for developing customer relationships. Experienced in creating training programs and implementing organizational strategies. Committed to providing superior customer service and maintaining high standards for customer satisfaction. Able to handle complex tasks with ease and professionalism. Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Advance Auto Parts
03.2023 - 07.2024
  • Maintained records related to sales
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Kept work area clean, organized and free of clutter at all times
  • Prepared merchandise for purchase and rental
  • Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally
  • Enticed customers with sales and promotions to boost sales
  • Organized merchandise displays to promote higher levels of customer engagement
  • Promoted visual presentation standards by keeping store replenished
  • Inventoried stock and requisitioned new inventory
  • Maintained inventory records for restocking purposes
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Computed sales prices, total purchases, and received and processed cash and credit payment
  • Placed special orders, submitted online orders, or contacted other stores to find desired items
  • Answered questions regarding store and merchandise
  • Encouraged customers to make additional purchases and suggested relevant items
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory

Mechanic

NEBR
01.2022 - 12.2022
  • Diagnosed mechanical problems and determined the best course of action to repair vehicles
  • Replaced, and adjust defective fuel injectors, carburetor parts, and gasoline filters
  • Worked closely with other mechanics to maximize efficiency in completing jobs quickly
  • Serviced and overhauled hydraulic and electric assisted brake systems

Salesperson, Cashier, Customer Service and Stocker

Advance Auto Parts
03.2021 - 12.2022

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  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Education

NEW YORK STATE REGENTS DIPLOMA - N/A

Brentwood Ross High School
Brentwood, NY
07.2021

Skills

  • Customer service expertise
  • Innovation and Creativity
  • Customer Service Problem-Solving
  • Adherence to high customer service standards

Certification

ASE Certification

Timeline

Sales Associate

Advance Auto Parts
03.2023 - 07.2024

Mechanic

NEBR
01.2022 - 12.2022

Salesperson, Cashier, Customer Service and Stocker

Advance Auto Parts
03.2021 - 12.2022

NEW YORK STATE REGENTS DIPLOMA - N/A

Brentwood Ross High School
Bryan Ramos