Bryan Reiter
Granger
Summary
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
19
19
years of professional experience
Work History
Dedicated Operations Leader
RUAN Transportation Management Systems Inc.
02.2017 - Current
- Lead multiple dedicated fleets and support staff for a variety of customers and commodities with P&L responsibility.
- Supervised staff recruitment, development, and retention initiatives for a high-performing team environment.
- Facilitated change management efforts during organizational transitions for seamless integration of new systems or policies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
National Account Manager
RUAN Transportation Management Systems Inc.
05.2014 - 01.2017
- Managed, supported and grew the business relationship with a top 5 customer.
- Coordinated regular meetings with customers and support fleets to review performance metrics, address concerns, and discuss potential areas of improvement.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Compiled and analyzed data to determine approaches to improve overall delivery performance.
Operations Support Manager
RUAN Transportation Management Systems Inc.
09.2010 - 04.2014
- Streamlined operations by implementing efficient processes and workflow improvements.
- Monitored performance metrics, identifying areas for improvement and driving continuous process enhancements.
- Traveled in support of Dedicated Fleet operations with both short and long term management oversite depending on need.
- Oversaw daily operations, delegating tasks effectively to ensure smooth functioning of the department.
Terminal Manager
RUAN Transportation Management Systems Inc.
10.2007 - 09.2010
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Fielded customer complaints and comments and rectified issues.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
Intern / Management Trainee
RUAN Transportation Management Systems Inc.
05.2006 - 08.2007
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor of Science - Logistics And Supply Chain Management
Iowa State University
Ames, IA05-2007
Skills
- Collaboration and teamwork
- Operational excellence
- Innovation and creativity
- Logistics management
- Organizational development
- Customer relations
Timeline
Dedicated Operations Leader
RUAN Transportation Management Systems Inc.
02.2017 - Current
National Account Manager
RUAN Transportation Management Systems Inc.
05.2014 - 01.2017
Operations Support Manager
RUAN Transportation Management Systems Inc.
09.2010 - 04.2014
Terminal Manager
RUAN Transportation Management Systems Inc.
10.2007 - 09.2010
Intern / Management Trainee
RUAN Transportation Management Systems Inc.
05.2006 - 08.2007
Bachelor of Science - Logistics And Supply Chain Management
Iowa State University
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