Bryan Riley
Broken Arrow,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Logistics Manager
White Lightning Transportation
09.2017 - Current
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Established new accounts through cold calling and personal visits to potential customers.
- Maintained professional relationship with shippers, receivers and customers to increase trust, reliability and rapport.
Tower Technician /Project Lead
B+T Group
09.2010 - 09.2017
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Led audit and inspection schedules for staff and contractors, meeting strict deadlines.
- Trained other workers in inspection and testing procedures.
- Operated and maintained testing equipment.
- Engaged with customers to build rapport and loyalty.
Sales Consultant
Madewell Wireless
05.2008 - 11.2009
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maximized customer retention by resolving issues quickly.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Associate
Hastings
07.2007 - 04.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Fort Gibson High School
Fort Gibson, OK05.2007
No Degree - Auto Collision Repair And Auto Refinishing
Indian Capital Technology Center - Muskogee
Muskogee, OK05.2007
Skills
- Transportation and Logistics Planning
- Recordkeeping Accuracy
- Team Management
- Schedule Management
- Phone and Email Communication
- Price Quoting
- Problem-Solving Ability
- Customer Relationship Management
Timeline
Logistics Manager
White Lightning Transportation
09.2017 - Current
Tower Technician /Project Lead
B+T Group
09.2010 - 09.2017
Sales Consultant
Madewell Wireless
05.2008 - 11.2009
Sales Associate
Hastings
07.2007 - 04.2008
High School Diploma -
Fort Gibson High School
No Degree - Auto Collision Repair And Auto Refinishing
Indian Capital Technology Center - Muskogee
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