Summary
Overview
Work History
Education
Skills
Awards
References
References
Timeline
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BRYAN ROGERS

Chatsworth,GA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience

Work History

Sales Associate

AutoZone
Chatsworth, GA
02.2024 - Current
  • Processed transactions using a point-of-sale system.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Engaged customers in friendly, professional dialogue to determine needs.

Retail Sales Associate

Oreilly Auto Pats
Chatsworth, GA
07.2022 - 02.2024
  • Kept informed about new products arriving at the store on a regular basis.
  • Organized displays to attract customers and promote sales.
  • Greeted customers upon entering the store and provided assistance.
  • Offered suggestions for additional items that may be of interest to customers.
  • Assisted customers with finding the right product for their needs.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Stocked shelves with merchandise according to company standards.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Provided product information and answered customer questions.
  • Promoted special offers and discounts to encourage additional purchases.

DoorDasher

DoorDash
Phoenix, AZ
10.2020 - 10.2022
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Identified potential problems or complaints from customers and took appropriate action as necessary.
  • Loaded and unloaded delivery vehicles with food items.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Maintained cleanliness of vehicle interior and exterior.
  • Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
  • Complied with company policies related to safe driving practices and procedures.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Ensured that the correct order was delivered to the customer.
  • Carried food in insulated bags to maintain hot or cold temperature.

Sergeant

Marine Corps
08.2014 - 04.2020
  • Fire support men perform duties incident to the observation, conduct, and control of artillery and naval gunfire
  • These duties include calling for, observing and adjusting artillery and NSFS, employment of laser designators/ range finders, employment of radar beacons for NSFS support ships and coordination of fire support assets to include mortars, rockets, artillery, NSFS and CAS/CIFS
  • Assisted in planning training and operational activities to ensure a productive work environment
  • Received instructions from management and delegated work responsibilities to employees
  • Conducted monthly job performance, goal setting, and career development counseling
  • Learned and utilized the fundamentals of teamwork, leadership, safety, and quality control
  • Developed a strong work ethic and commitment to organization
  • Planned and implemented training activities such as classes, workshops, and exercises
  • Planned and supervised preventative and corrective maintenance of vehicles and equipment.

Education

High School Diploma -

Sandra Day O'connor High School
Glendale, AZ
05-2014

Skills

  • Service-oriented
  • Outgoing Personality
  • Dispute Mediation
  • Building rapport
  • Customer Service
  • Professional Demeanor
  • Critical Thinking
  • Instructing
  • Monitoring
  • Troubleshooting
  • Positive and professional
  • Written Expression
  • Customer Needs Assessment
  • Reliable and punctual
  • Financial records analysis
  • Exceptional customer service

Awards

  • Marine Corps Good Conduct Medal, Military honor presented to a Marine who has displayed exemplary behavior, efficiency, and fidelity in active federal Military service.
  • National Defense Service Medal, The oldest 'service medal' in the United States, this military honor recognizes those who served honorably during a designated time period of which a 'national emergency' had been declared during a time of war or conflict.
  • Global War on Terrorism Service Medal, Military honor to recognizes those military service members who have performed service in the War on Terror from September 11, 2001, to a date yet to be determined.
  • Navy Sea Service Deployment Ribbon, Military honor to recognize service members who have performed military duty while stationed on a United States Navy, Coast Guard, or Army vessel at sea and/or members of the Navy, Marine Corps or Coast Guard who have been forward-deployed with their home unit.

References

  • Annette Sochia, Office Manager, Vista Del Mar Medical Center, annettesch3in1@gmail.com, +12139248251
  • Jesse Martinez, Officer, City of Phoenix Police Department, +16023772669

References

References available upon request.

Timeline

Sales Associate

AutoZone
02.2024 - Current

Retail Sales Associate

Oreilly Auto Pats
07.2022 - 02.2024

DoorDasher

DoorDash
10.2020 - 10.2022

Sergeant

Marine Corps
08.2014 - 04.2020

High School Diploma -

Sandra Day O'connor High School

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BRYAN ROGERS