Bryan Stephens
Restaurant Manager
Louisville,IN
Summary
Dynamic and professional Restaurant Manager with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards. Over 10 years of F&B experience and over 3 years of Management.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Restaurant Manager
Porch Kitchen and Bar
04.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Cutting Torch Operator
B&B Railroad Salvage
11.2017 - 04.2024
- Optimized resource allocation for projects by accurately estimating timeframes needed for various types of cuts using different materials.
- Consistently met high performance metrics through diligent attention to detail, strong work ethic, and effective problem-solving skills in cutting torch operations.
- Collaborated closely with team members to ensure seamless workflow, improving overall project outcomes.
- Streamlined communication within the team by creating detailed reports on completed tasks and progress updates related to cutting operations.
Restaurant Server
Tumbleweed
08.2015 - 11.2017
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Restaurant Server
Red Lobster
03.2013 - 08.2015
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Manager
Buckhead Mountain Grill
01.2011 - 03.2013
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Restaurant Bartender
Kingfish
06.2008 - 01.2011
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
No Degree - Accounting
Indiana University SE
New Albany05-2009
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
Accomplishments
- Marriott Manager of the Month Award, February 2025
- Brilliant Host Award, October 2024
Certification
- Servsafe Certified
- TIPS Certified
- Completed Flight School Leadership Training
reference
Often partnered with Dare to Care Food Bank, donating time to the foundation to help prepare food for the children in the Community Kitchen.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Manager
Porch Kitchen and Bar
04.2024 - Current
Cutting Torch Operator
B&B Railroad Salvage
11.2017 - 04.2024
Restaurant Server
Tumbleweed
08.2015 - 11.2017
Restaurant Server
Red Lobster
03.2013 - 08.2015
Restaurant Manager
Buckhead Mountain Grill
01.2011 - 03.2013
Restaurant Bartender
Kingfish
06.2008 - 01.2011
No Degree - Accounting
Indiana University SE
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