Bryan Salazar Lopez
Wilmington,CA
Summary
Accomplished Overnight Team Lead at Planet Fitness, adept in leveraging strong leadership and problem-solving abilities to enhance team efficiency and member satisfaction. Expert in fostering employee engagement and building productive relationships, significantly improving operational effectiveness. Skilled in organizational tasks and effective communication, ensuring seamless execution of strategies and safety protocols.
Overview
6
6
years of professional experience
Work History
Overnight Team Lead
Planet Fitness
Long Beach
07.2024 - Current
- Oversaw quality control to identify inconsistencies and malfunctions.
- Maintained positive working relationship with fellow staff and management.
- Coordinated with other teams to ensure smooth execution of tasks.
- Maintained open communication lines with staff members regarding changes in policy and procedures.
- Implemented strategies to take advantage of new opportunities.
- Enforced safety rules among team members by conducting regular safety meetings.
- Developed strategies to improve overall efficiency and effectiveness of operations.
Cashier Team Lead
The Lazy Unicorn Crepes
Wilmington, CA
01.2019 - Current
- Developed strong working relationships with team members to foster collaboration.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Built and maintained productive relationships with employees.
- Answered phone calls to assist customers with questions and orders.
- Maintained work area and kept cash drawer organized.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Greeted customers promptly and responded to questions.
Member Experience Associate
Planet Fitness
Wilmington, CA
04.2023 - 07.2024
- Met objectives for member satisfaction, transaction precision and product cross-sell.
- Supported sales team members to drive growth and development.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Answered member questions about products and services.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Performed daily maintenance tasks around the facility such as restocking supplies or cleaning equipment.
Education
Emergency Medical Technician - First Responder
Los Angeles Harbor College
Wilmington, CA12-2024
High School Diploma -
Phineas Banning High School
Wilmington06-2022
Some College (No Degree) -
California State University, Los Angeles
Los Angeles, CASkills
- Strong leadership
- Employee engagement
- Team motivation
- Problem-solving abilities
- Organizational skills
- Attention to detail
- Problem-solving
- Relationship building
- Active listening
- Team collaboration
- Effective communication
Affiliations
- Vinyl collector
Languages
English
Professional
Spanish
Professional
French
Limited
Timeline
Overnight Team Lead
Planet Fitness
07.2024 - Current
Member Experience Associate
Planet Fitness
04.2023 - 07.2024
Cashier Team Lead
The Lazy Unicorn Crepes
01.2019 - Current
Emergency Medical Technician - First Responder
Los Angeles Harbor College
High School Diploma -
Phineas Banning High School
Some College (No Degree) -
California State University, Los Angeles