Bryan Samayoa Chavez
Des Moines,IA
Summary
Experienced in facilitating effective communication across diverse cultures and backgrounds, Offers extensive knowledge and expertise in interpretation and translation services. Demonstrates strong organizational skills, quality control, and leadership capabilities. As an efficient and detail-oriented professional, I maintain a positive attitude and a commitment to providing high-quality services. Dedicated on bridging language gaps and contributing to community-oriented roles, ensuring that every interaction is clear, accurate, and impactful.
Overview
7
7
years of professional experience
Work History
Tree Arborist
Wright Outdoor Solutions
07.2024 - Current
- Increased customer satisfaction with professional communication and a satisfactory level of arboriculture knowledge.
- Collaborated with team members on complex tree projects, ensuring efficient completion of tasks.
- Consistently met or exceeded job performance expectations, earning positive reviews from clients.
Supervisor
Despensary
06.2023 - 06.2024
- Self-Developed a strong understanding of the cannabis marketplace to better assist customers in getting the treatment people need
- Initiated in educating fellow employees on how to better improve the customer service experience as well as product information to better help the needs of customers
- Helped in maintaining inventory on 50+ products
- Trained new employees to a high standard of customer service
- Provided interpretation services for Spanish speakers.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Packaging and Warehouse Specialist
Kismet Kombucha
05.2023 - 06.2024
- Enhanced production efficiency by implementing streamlined packaging processes and procedures.
- Troubleshot and resolved packaging equipment issues, minimizing downtime and maintaining productivity levels.
- Used pallet jacks to safely move one ton of product.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
Brewer
Exile Brewing Company
08.2022 - 05.2023
- Completed daily tasks regarding the state of the brewing facility
- Maintained operations in brewing production to standard operating procedures
- Implemented Cellar Cleaning in Place procedures
- Implemented First in First Out protocols
- Assisted in consulting for refining quality of end-product.
- Lifted 55 pound malt bags above head
Receiving
Target
10.2021 - 08.2022
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Trained new employees on receiving procedures, improving overall team performance.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Receiving
Walmart
05.2020 - 10.2021
- Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks and sorting product.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
Wrestling Captain/Coach
Millikan High School
08.2017 - 03.2020
- Taught and tracked progress of students during ongoing practices to measure growth and find opportunities for improvement
- Was responsible for coordinating transportation to and from events for my team
- Fostered students in a positive and motivating environment to improve team dynamics.
Education
Associate of Applied Science - Accounting
Des Moines Area Community College
Ankeny, IA05-2026
Skills
- Customer Service
- Bilingual (Spanish)
- Problem-Solving
- Time-Management
- Organization
- Cultural Awareness
Timeline
Tree Arborist
Wright Outdoor Solutions
07.2024 - Current
Supervisor
Despensary
06.2023 - 06.2024
Packaging and Warehouse Specialist
Kismet Kombucha
05.2023 - 06.2024
Brewer
Exile Brewing Company
08.2022 - 05.2023
Receiving
Target
10.2021 - 08.2022
Receiving
Walmart
05.2020 - 10.2021
Wrestling Captain/Coach
Millikan High School
08.2017 - 03.2020
Associate of Applied Science - Accounting
Des Moines Area Community College
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