Bryan Sanchez
Baldwin Park,CA
Summary
Dynamic Associate Manager with a proven track record at Hilda Hernandez, adept in negotiation and team building. Excelled in enhancing customer satisfaction and mentoring staff, significantly bolstering brand reputation. Skilled in communication and schedule oversight, I bring a blend of hard and soft skills to drive team success and operational efficiency. Bring a positive attitude to the work environment, along with experience in working in a fast paced environment and completely tasks in a timely manner.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Manager
Hilda Hernadez
05.2023 - Current
- Remedied issues and conflicts among workers using negotiation and active listening.
- Provided excellent communication with both front and back-of-house staff, enabling seamless coordination of orders and timely delivery of meals.
- Addressed customer concerns or complaints professionally, working diligently towards achieving satisfactory resolutions that bolstered brand reputation.
- Mentored junior team members, contributing to their professional growth and skill development.
- Established team priorities, maintained schedules and monitored performance.
Restaurant Team Member
Cesar Sanchez
08.2022 - 03.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
High School Diploma -
Baldwin Park High School
Baldwin Park, CASkills
- Negotiation
- Customer rapport
- Team motivation
- Customer service and satisfaction
- Store management
- Team building
Certification
- California Driver's License
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate Manager
Hilda Hernadez
05.2023 - Current
Restaurant Team Member
Cesar Sanchez
08.2022 - 03.2023
High School Diploma -
Baldwin Park High School
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