Bryan Scarbary
Assistant Store Manager
Brunswick,GA
Summary
Dedicated, goal-driven management professional with extensive retail experience leading multiple profit-generating operations. Effective and efficient skills in all aspects of operations to ensure optimal training and execution of company standard processes. Eager for the opportunity to integrate years of training, knowledge and leadership skills to enhance company operations and maximize revenues.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Store Manager
Lowe's
Hinesville, GA
09.2022 - Current
- Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where need
- Planning for spikes in sales and ensuring the store has the in-stock position to support the demand
- Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices
- Collaborate with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Train new employees on proper protocols and customer service standards.
- Manage opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Develop and maintain strong relationships with vendors to facilitate timely product delivery.
- Analyze customer feedback and implement strategies to improve customer experience.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Manage purchasing, sales, marketing and customer account operations efficiently.
- Reduce operational risks while organizing data to forecast performance trends.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Operations Manager
Walmart
Savannah, Statesboro, GA
02.2018 - 09.2022
- Work in matrix management environment with oversight of division level managers, operations, sales, human resources, safety and compliance
- Train and mentor employees on company practices, policies, and procedures to enhance performance strategies and reduce process bottlenecks
- Develop talent within team to build future leaders and successful managers within the organization
- Provide clear, honest, and timely feedback and performance evaluation to team to further individual growth and team development
- Created employee schedules to align coverage with forecasted demands
- Analyze P&L metrics to ensure financial plans are met monthly, quarterly and yearly
- Monitor controllable expenses, identify opportunities, and implement strategies to drive profile and sales
- Implement new inventory management process to reduce waste and ensure product availability for customers
- Drive processes to improve inventory accuracy and mitigate shrink within store
- Implement process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Identify procedure and process changes required to improve performance and productivity
- Spearheaded Digital Shopping implementation at, Education store level including construction timelines, recruitment, training, and community outreach
- Drove Online Grocery Pickup from implementation to third highest order volume with Wal-Mart
- Neighborhood Market
- First to implement Produce 2.0 at store level within the market as the test store
- Collaborated with market and regional level management on strengths and opportunities to further improve the process.
Assistant Manager
Wal-Mart Supercenter
Statesboro, GA
10.2013 - 02.2018
- Train associates to develop talent within the team and provide feedback for performance improvement
- Create work schedules to ensure adequate coverage
- Assist in organizing and overseeing assignments to drive operational excellence
- Direct promotion and brand loyalty efforts to build direct relationships with customers
- Develop a loyal and highly-satisfied customer base through proactive management of team's customer service strategies
- Strengthen merchandising and promotional strategies to drive customer engagement and sales.
Education
Bachelor Of Business Administration - Business Management
Georgia Southern University
Statesboro, GA 08.2006 - 12.2012
Skills
P&L AnalysisFinancial ManagementInventory ManagementPOS systems operationsProcess ImplementationWork flow planningTraining & MentoringPerformance Evaluation
Sales and marketing
Customer Relations
Cost Control
Business development and planning
Sales growth
Staff Management
Timeline
Assistant Store Manager
Lowe's
09.2022 - Current
Operations Manager
Walmart
02.2018 - 09.2022
Assistant Manager
Wal-Mart Supercenter
10.2013 - 02.2018
Bachelor Of Business Administration - Business Management
Georgia Southern University
08.2006 - 12.2012