Bryan Wesley Scott
Gromo Construction
Lake Oswego,OR
17
years of professional experience
Detail-oriented professional with a strong background in coordinating purchasing activities and ensuring timely procurement processes. Expertise in streamlining vendor and customer relationships, with a focus on enhancing inventory management efficiency. Proven ability to implement effective problem-solving strategies and cost reduction initiatives that drive organizational success. Committed to delivering exceptional results through meticulous attention to detail and strategic planning.
Work History
Lead Carpenter
3 Years- Improved operational efficiency in carpentry through implementation of advanced tools and technologies.
- Created and applied techniques to improve structural integrity and minimize waste.
- Collaborated with architects and project managers on design modifications to meet client specifications.
- Conducted quality inspections on completed work, ensuring compliance with building codes and regulations.
- Supervised project teams to ensure timely completion of residential and commercial construction projects.
- Provided mentorship to junior carpenters to enhance their skills and ensure safety compliance, fostering skill development and adherence to safety standards
Service Manager
1 Year- Streamlined service operations to enhance customer satisfaction and reduce turnaround times.
- Hired, trained and supervised team of service staff members to meet business goals.
- Trained and mentored team members on best practices for bicycle maintenance and repair techniques.
- Developed training programs focused on technical skills and customer engagement for staff development.
- Analyzed customer feedback to identify areas for improvement, driving enhancements in service protocols.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Established performance metrics to evaluate service efficiency, fostering a culture of continuous improvement among staff.
- Oversaw inventory management, ensuring availability of parts and tools to support efficient service operations.
- Led service team to enhance customer satisfaction and foster loyalty through exceptional support.
Finish Carpenter
2 Years- Constructed custom cabinetry and millwork to enhance interior aesthetics.
- Executed precision cutting and assembly using advanced hand and power tools.
- Maintained a safe working environment by adhering to industry best practices and following safety guidelines during all aspects of finish carpentry projects.
- Streamlined project completion by prioritizing tasks based on deadlines and complexity.
- Enhanced project efficiency through effective management of materials, tools, and resources.
Carpenter
- Installed building structures, trim, flooring, and cabinetry to ensure project specifications were met.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Read and interpreted blueprints to follow specifications of projects.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project's duration.
Barnett-Trained Bicycle & Ski Master Technician
6 Years- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
- Diagnosed and repaired complex mechanical issues on a variety of outdoor equipment.
- Streamlined repair processes, improving turnaround time for customer service requests.
- Mentored junior technicians, sharing knowledge and techniques to accelerate their skill development.
- Conducted training sessions for new technicians, increasing team skills and knowledge retention.
Owner/Operator
4 Years- Managed daily operations for ski and snowboard tuning and repair services.
- Oversaw inventory management, ensuring availability of essential tools and materials.
- Cultivated relationships with suppliers to secure high-quality products at competitive prices.
- Analyzed customer feedback to refine services and address emerging trends in the market.
Education
High School Diploma
Skills
Project coordination
Subcontractor management
Material procurement
Estimating and cost tracking
Material requirement planning
Scheduling
Time management
Teamwork and collaboration
Timeline
Lead Carpenter
Gromo Construction
07.2023 - 07.2026Read More
Service Manager
Trek Bicycles
06.2022 - 06.2023Read More
Finish Carpenter
Fifth Element Carpentry
01.2020 - 01.2022Read More
Carpenter
MCM Construction
01.2020 - 01.2020Read More
Barnett-Trained Bicycle & Ski Master Technician
REI Co-op
01.2013 - 01.2019Read More
Owner/Operator
Cracked Pepper Ski & Snowboard Tuning & Repair
01.2010 - 01.2014Read More
Temple City High School
High School Diploma
Read More
OPERATIONS/MANAGEMENT
- Managed all aspects of hiring, training, promoting and scheduling of staff while exceeding the highest industry standards in workshop efficiency and productivity
- Worked within annual and project operating budgets while increasing revenue and profitability beyond goals
- Oversight of shipping and receiving departments for multiple local, regional and national retailers
- Owner/operator of mobile ski/board repair & tune, including sub-contract work (Winter X Games, etc.)
Customer Service
- Over 30 years of customer service in the retail, technical and service industries
- Responsible for reducing 1-2 week repair turnaround to 2-day max by establishing efficient bike and ski shop policies and procedures to exceed customer and industry expectations
- Managed warranty and returns program to increase customer retention for multiple companies
- Hired and trained numerous crew members while elevating their skills and efficiency leading to long term customer satisfaction
- Point person for dissatisfied customers and other vendor issues that require quick and definitive resolution