Hi, I’m
Bryan Shepard
San Antonio,TX
Summary
Driven professional with a track record of enhancing operational efficiency and customer satisfaction across various roles, including a notable tenure at Louis Shanks. Skilled in warehouse safety and effective communication, consistently contributed to improved stock management and seamless team coordination. Demonstrated excellence in safe driving practices, leading to repeat business and a safer work environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
Work History
Louis Shanks
Warehouse /Delivery Driver, Shipping
Job overview
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
- Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
Albertsons Supermarket
Overnight Stocker and Receiver
Job overview
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
- Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
- Optimized endcap displays for increased sales potential while adhering to company guidelines for product presentation standards.
- Ensured proper storage of perishable items, adhering to company guidelines and food safety regulations.
- Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
Lauren Concrete
Ready Mix Truck Driver
04.2021 - 07.2022
Job overview
- Contributed to increased revenue by providing exceptional customer service during each delivery, leading to repeat business from satisfied clients.
- Promoted environmental responsibility by following proper washout procedures and waste disposal practices at designated locations.
- Collaborated with dispatchers, plant managers, and sales representatives to ensure seamless communication and coordination across various job sites.
- Enhanced customer satisfaction by delivering high-quality concrete mixes on-time and adhering to project specifications.
- Ensured strict compliance with safety regulations, resulting in a safe work environment for both drivers and construction site personnel.
United Grocery
Produce Clerk
09.2016 - 03.2017
Job overview
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Education
Joh Jay High SchoolSan Antonio, TX
High School Diploma
Skills
- Order Picking
- Shipping and receiving
- Warehouse Safety
- Loading and unloading
- Safe Driving Practices
Timeline
Ready Mix Truck Driver
Lauren Concrete
04.2021 - 07.2022
Produce Clerk
United Grocery
09.2016 - 03.2017
Warehouse /Delivery Driver, Shipping
Louis Shanks
Overnight Stocker and Receiver
Albertsons Supermarket
Joh Jay High School
High School Diploma
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