BRYAN SHERMAN
Plantation,FL
Summary
Impactful leader, determined, resourceful with extensive experience in management, specializing in maximizing revenues. Established ability to motivate employees and improve morale. Service- focused general manager dedicated to giving every customer a positive experience to promote loyalty and repeat business.
Overview
26
26
years of professional experience
Work History
Assistant General Manager
Columbia Care Inc
- One year top sales associate leading to promotion in management
- Consistently exceeded monthly and annual sales goals
- Accountable for end of day retail sales deposit in excess 35k
- Participated in the recruiting, training, development and success of employees
- Assisted with the hiring procedures of staff
- Conducted 90 day and yearly employee reviews
- Held staff meetings monthly.
Manager of Retail Operations
Columbia Care Inc
05.2020 - 01.2023
- Responsible for day to day operations of (10) team members
- Sets monthly goals and offered incentives to staff
- Planned and implemented process to improve efficiency and cost effectiveness
- Accountable for end of day retail sales deposits
- Ensured the safety and satisfaction of both the patients and employees
- Facilitated high level relationships to grow customer base
- Recruited staff and conducted interviews, managed talent acquisition and workforce
- Respond to patient requests, concerns, or suggestions and take action when necessary
General Manager
G&C Gulf Inc. dba G&G Towing and Transport
02.1997 - 12.2019
- Performed administrative duties including payroll, accident reviews and invoicing
- Analyzed P&L statements monthly and created operational and financial reports
- Responsible for hiring, training and onboarding
- Provided logistical direction through dispatch software and scheduling for a fleet of (15) drivers
- Ensured compliance with DOT regulations concerning equipment and drivers
- Conducted monthly team safety meetings with staff in order to foster a positive work climate
- Consistently exceeded monthly sales revenue goals by developing strong relationships with clients.
Education
Bachelor of Science - Kinesiology
University of Maryland
Skills
- Customer Service
- Manage
- Communication
- Adaptability
- Problem Solving
- Logistics
- Client Retention
- Dispatch
- Motivation
- Business Knowledge
- Critical Thinking
- Microsoft Office
- Transportation
- Sales
Timeline
Manager of Retail Operations
Columbia Care Inc
05.2020 - 01.2023
General Manager
G&C Gulf Inc. dba G&G Towing and Transport
02.1997 - 12.2019
Assistant General Manager
Columbia Care Inc
Bachelor of Science - Kinesiology
University of Maryland
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