Motivated worker and collaborative leader with over 20 years of experience working for the some of the World's largest retail, restaurant, and grocery distributors, in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator.
Hardworking job seeker with strong organizational skills eager to secure remote customer service position.
Overview
24
24
years of professional experience
Work History
Lead Warehouse Worker
Target Distribution
01.2023 - 08.2023
Supervised over 50 employees
Lead tasks which included assisting Operations Managers in coordinating work activities and process flow.
Assisted to instill a safety culture, identifying training needs, and participated in root cause analysis
Assisted in conducting control plan and standard work audits to identify gaps.
Worked with other team members, leaders and departments to assess product flow and quality and make appropriate recommendations and adjustments to efficiently and safely move product to achieve goals
Assigned tasks to team members, providing specific work direction and monitoring progress daily to improve performance
Anticipated leaders’ needs and proactively solved problems before they arose, upholding Target’s values and demonstrating professionalism and leadership
Security Specialist
Target Distribution
04.2018 - 10.2020
Ensured the safety of team members and customers using intelligence-led tactics such as crisis response, safety and crowd management
Used de-escalation skills to recover stolen merchandise to prevent shortage
Supported sales by welcoming and engaging customers and team members at the front of store and on the sales floor.
Helped customers find the products they are looking for in-store and online
Trained employees to apply merchandise/asset protection and audit execution
Provided service and a shopping experience that meet the needs of the customer
Demonstrated a culture of ethical conduct, safety and compliance
Warehouse Associate
Target Distribution
07.2018 - 03.2020
Conducted material handling, inspections, shipping and receiving that focused on continual process improvement and cost reduction.
Focused on continual process improvement and cost reduction
Certified for the use of forklifts, electric pallet jacks, cherry-pickers
Received freights on the manual dock and art sets. Recieved incoming shipments and reviewed contents against purchase order for accuracy
Performed all functions on the putaway team which included hand puts, bulk puts, rack puts, gpm team, consolidation and IM in a timely and safe manner, while keeping up with production percentages
Order Selector
Sysco West Coast
01.2010 - 12.2018
Picked proper product type and quantity, labeled products and placed on a pallet and loaded the pallet on trucks according to proper zone and locations
Organized the product by assignment, and loaded on a designated route in a fast-paced team environment
Operated all company warehouse equipment (ex: forklifts, pallet jacks, scanners) safely
Handled products and built pallets according to established food safety procedures (ex: visual inspection of the product for damages, proper placement on pallets to minimize cross-contamination and damage)
Communicated with the management team regarding any issues (ex: products, out of stocks, safety issues, food safety concerns)
Order Selector
US Food Group
01.2008 - 12.2010
Picked proper product type and quantity, labeled products and placed on a pallet and loaded the pallet on trucks according to proper zone and locations
Organized the product by assignment, and loaded on a designated route in a fast-paced team environment
Operated all company warehouse equipment (ex: forklifts, pallet jacks, scanners) safely
Handled products and built pallets according to established food safety procedures (ex: visual inspection of the product for damages, proper placement on pallets to minimize cross-contamination and damage)
Communicated with the management team regarding any issues (ex: products, out of stocks, safety issues, food safety concerns)
Warehouse Order Selector
Merchant Distributors Incorporated (MD)
01.2000 - 12.2007
Picked and packed order items. Wrapped and staged customer's orders for shipping
Built pallets and positioned orders on loading dock to safely pile and ship goods
Maintained a 95% or above weekly production rate
Double pallet jack order picker, working on multiple orders for optimal time efficiency.
Forklift experience including stock replenishment, order filling pallet quantities, movement of received product to overhead storage area.
Truck loading experience including “pin wheel” loading techniques for maximizing truck capacity within weight restriction guidelines.