BRYAN SINGH
Raleigh,NC
Summary
Detail-oriented and results-driven lab technician with strong analytical skills and a proven track record in data analysis and equipment maintenance in a regulated laboratory environment. Recognized for achieving accuracy in cross-departmental collaboration, excelling in problem-solving and staff training, driving continuous improvement in laboratory processes. A strong background in leadership and management, providing high quality customer service for over 7 years.
Overview
9
9
years of professional experience
Work History
Quality Control/HPLC Lab Technician III
Integrated DNA Technologies
Morrisville, NC
08.2022 - Current
- Conducted analytical QC testing on nucleic acid products to verify purity and concentration.
- Analyzed data from LTQ, HPLC, MCCE, qPCR, UV-Vis, and Chromaster instruments.
- Executed SOPs for Quality Control on oligonucleotides using LCMS.
- Maintained and troubleshot laboratory equipment malfunctions, including Thermo Mass Spectrometer and Agilent Technologies RP-HPLC.
- Delivered results on time with four departments.
- Trained and mentored new technicians in laboratory procedures and safety protocols.
- Participated in team meetings to brainstorm process improvements and resolve challenges.
- Contributed to Kaizen and Standard Work workshops to enhance workflow efficiency.
Shop Manager/Tool Service Technician
Southern Carlson
Kernersville, NC
04.2021 - 08.2022
- Oversaw daily operations of service shop, managing inventory, parts ordering, and scheduling tasks.
- Maintained accurate service records and warranty documentation for efficient tracking.
- Diagnosed and repaired over 100 construction and industrial tools monthly, including pneumatic equipment and electric drills.
- Trained new tool technicians on safety protocols and quality standards.
- Acted as primary liaison between service department and customers, providing estimates and technical support.
- Collaborated with sales teams to identify service needs and promote repair or replacement options.
- Packed and shipped tools and parts to customers to ensure timely delivery.
- Delivered exceptional customer service through effective communication and quick resolution of issues.
Assistant Manager
Boddie-Noell Enterprises Inc.
Thomasville, NC
09.2016 - 02.2021
- Assisted General Manager in fostering core values while developing high-performing employees through training and recognition.
- Supervised daily operations, including cash handling, shift coordination, and opening/closing procedures.
- Managed inventory, vendor orders, and waste reduction initiatives to enhance profitability.
- Monitored performance and delivered training on responsibilities for all positions.
- Initiated excellent customer service practices to enhance guest experience.
Education
Bachelor of Science - Kinesiology
University of North Carolina At Greensboro
Greensboro, NC12-2020
Skills
- Time management
- Leadership
- Team collaboration
- Customer service excellence
- Problem solving and decision making
- Staff training and development
- Sales strategies
- Microsoft Office proficiency
- Laboratory information management systems (LIMS)
- Good manufacturing practices (GMP)
- Good laboratory practices (GLP)
- Standard operating procedures (SOPs)
- Quality control testing
- Lean Six Sigma Yellow Belt
- DNA and RNA analysis
- Troubleshooting skills
- Data analysis
Timeline
Quality Control/HPLC Lab Technician III
Integrated DNA Technologies
08.2022 - Current
Shop Manager/Tool Service Technician
Southern Carlson
04.2021 - 08.2022
Assistant Manager
Boddie-Noell Enterprises Inc.
09.2016 - 02.2021
Bachelor of Science - Kinesiology
University of North Carolina At Greensboro