Bryan S. Miles
Mount Morris,NY
Summary
20 Years experience in industrial fields. US Navy and as field service technician with PTR Baler and Compactor and Surface Finishing with increasing responsibility and leadership in diverse machinery maintenance. Trained new personnel in reading schematics and troubleshooting. Currently claim 10-point veteran preference points.
Overview
26
26
years of professional experience
Work History
Field Service Technician
Surface Finishing
03.2019 - 04.2025
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Interpreted equipment electrical systems of the 4 major brands in need of service.
- Conducted comprehensive training sessions for new technicians, significantly improving their onboarding process and technical skills.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $100,000.
Associate mechanic
Pactiv LLC
10.2018 - 09.2019
- Associate mechanic setting up, maintaining, and repairing 7 food service thermo-forming and extrusion plastic product lines responsible for producing 120000 lbs of product on an average day.
- Installing and repairing of molds and trim dies.
- Maintenance of recycling equipment and associated transfer systems of recycled product and raw materials.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Industrial Maintenance Mechanic
Aria Energy
04.2018 - 08.2018
- Daily checks of 16 engines in a methane to energy plant to ensure they are running within parameters, and making adjustments as required to ensure maximum efficiency.
- Cleaning and maintaining of the facility as required.
- Surface preparation via sand blasting cabinet of parts for reuse or shipment back to manufacture.
Field Service Technician
PTR Baler and Compactor
04.2006 - 10.2011
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
3rd shift foreman
Rinker Materials
08.2005 - 02.2006
- Supervised shift personnel effectively, assigning tasks based on skills and experience for maximum productivity.
- Performed root cause analysis on production issues, implementing effective solutions to prevent future occurrences.
- Enforced strict quality control measures to maintain product consistency and meet stringent industry requirements.
Pump Rebuild Shop Technician
New London Submarine Support facility
03.2003 - 08.2005
- Managed teams to complete, assigned tasks and scheduled maintenance utilizing priority and time management skills while assisting other shop teams.
- Responsible for troubleshooting and repair of 17 nuclear submarines.
- Responsible for Inventory, Issuing, Tracking, and Maintenance of all tools and equipment issued and returned.
Auxiliary Systems Maintenance Technician
USS Philadelphia
12.1998 - 03.2003
- Managed teams to complete, assigned tasks and scheduled maintenance utilizing priority and time management skills while coordinating with other division teams.
- Responsible for operation, logging, troubleshooting, and maintenance of non-nuclear equipment on nuclear submarine.
- Stood the middle division watch responsible for the management of ventilation, HP and LP pneumatics, drinking water, waste management, and HP hydraulic systems.
- Ordered and maintained inventory of repair and damage control parts and supplies.
- Trained junior personnel in ship and system operation, specifications, and military bearing.
- Managed all hazardous material and waste disposal.
Education
Bachelor of Science - Psychology
Nazareth University
Rochester, NY12-2016
Skills
- Problem-solving
- Troubleshooting and repair
- Customer service
- Technical troubleshooting
- Training and mentoring
- Technical support
- Repair and installation
- Schematic interpretation
- Blueprint Reading
- Cutting/Heating Torch
- Conflict Resolution
- Field repairs
- Positive attitude
- Preventive Maintenance
- Teamwork and coordination
- Customer training
- Inventory management
- Valid Driver's license
- Installation and maintenance
- Electrical troubleshooting
- Route planning
- Multimeter usage
- Fault diagnosis
- Equipment inspection
- Safety assessment
- Technical analysis
- Diagnostic testing
- Equipment Repair
- Tool management
- Timely reports completion
- System installation
- Relationship building
- Electrical systems
- Reading wiring diagrams
- Basic welding
- Hand tools proficiency
- Preventative maintenance
- Equipment troubleshooting
- Equipment installation
- Inventory oversight
- Welding skills
Accomplishments
- 1. Led a team of three technicians in a process to verify the accuracy of the ships system schematics. This required the physical tracking and verification of thousands of fittings and valves in the systems by sight, component identification.
- 3. Proved using hydraulic theory as to why the new location for pressure gage reading was not giving accurate readings due to constant volume change from hydraulic cylinders extending and headloss in the system.
Timeline
Field Service Technician
Surface Finishing
03.2019 - 04.2025
Associate mechanic
Pactiv LLC
10.2018 - 09.2019
Industrial Maintenance Mechanic
Aria Energy
04.2018 - 08.2018
Field Service Technician
PTR Baler and Compactor
04.2006 - 10.2011
3rd shift foreman
Rinker Materials
08.2005 - 02.2006
Pump Rebuild Shop Technician
New London Submarine Support facility
03.2003 - 08.2005
Auxiliary Systems Maintenance Technician
USS Philadelphia
12.1998 - 03.2003
Bachelor of Science - Psychology
Nazareth University
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