Bryan Smith
Wallace,NC
Summary
Operational leader with a diverse work background that has experience leading craft and non-craft individual contributors. Enjoys motivating people and helping them grow into their desired career path. Understands how to safely and efficiently serve Duke Energy customers with a reliable service.
Overview
10
10
years of professional experience
Work History
Manager CD Area Ops Support
Duke Energy
01.2020 - Current
- Customer interface and work order design for new residential, commercial, and industrial customer construction and existing customer load expansions
• Ops area reliability metrics, outage follow-up, outage data corrections, outage review meetings, GIS corrections, and work design for related activities, corrective maintenance, ops level identified issues - This position works collegially with operations center peers, including line construction, service delivery, trouble response, and distribution resource specialist and other company leaders and peers to set process metrics and budgets that meet all business needs; and monitor the same to ensure consistent and effective process execution.
Supervisor CD Operations
Duke Energy
11.2017 - 02.2020
- Complete field reviews, observations and safety audits to ensure progress, performance, quality and results.
- Ensures assigned work is accomplished within the work schedule and in compliance with distribution-design and construction standards.
- Ensures standard work processes are followed by team.
- Monitors team results to identify opportunities for improvement.
- Initiates actions to ensure objectives are achieved and improvement opportunities are addressed.
- Ensures geographic area is appropriately staffed and supported for 24/7 operations. This includes both individual availability and setting employee expectations.
- Leads restoration activities on and off system
Senior Engineering Technologist
Duke Energy
03.2014 - 11.2017
- Provides subject matter technical expertise and guidance in the identification, analysis and resolution of problems in area of expertise.
- Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities.
- Independently prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches.
- Conducts engineering and related studies.
Education
Bachelor of Science - BSIT - Focused in Management
East Carolina University
Greenville, NC07.2019
Associate of Science - Electric Line Construction Technolgy
Nash Community College
Rocky Mount, NC05.2007
Skills
- Proven leader
- Strong interpersonal skills
- Environmental & Safety Steward
- Proven project management professional
- Motivator
- ~28 years of distribution experience
Timeline
Manager CD Area Ops Support
Duke Energy
01.2020 - Current
Supervisor CD Operations
Duke Energy
11.2017 - 02.2020
Senior Engineering Technologist
Duke Energy
03.2014 - 11.2017
Bachelor of Science - BSIT - Focused in Management
East Carolina University
Associate of Science - Electric Line Construction Technolgy
Nash Community College
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