BRYAN SMITH
New Albany,Indiana
Summary
Versatile and results-driven leader with over a decade of experience in operations management, business administration, and team leadership across healthcare, retail, and entrepreneurial ventures. Holds dual bachelor's degrees in Psychology and Business Management. Proven track record of streamlining processes, developing marketing strategies, and driving business growth. Adept at managing cross-functional teams, overseeing compliance and financial operations, and building strong client and team relationships. Recognized for a collaborative leadership style, hands-on problem solving, and a commitment to organizational excellence.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Work History
Owner
Kajillion Press
06.2023 - Current
- Run a small, home-based apparel brand.
- Devises social media strategies to drive digital marketing.
- Boosts sales through successful advertising campaigns.
Notary Public
State of Indiana
01.2017 - Current
- Completed notarial certificate and related acknowledgments.
- Enforced rule of personal presence of document signers.
- Evaluated competency of signers before witnessing signatures.
Operations Manager (EasyCataract)
Westmoreland Pharmacy + Compounding
03.2022 - 04.2025
- Led a team that provides custom, compounded eye drops to patients all over the country. Team managed a customer base that has more than doubled in the last year in over 30 states.
- Brand development and growth through development of marketing strategies.
- Arranged crew schedules to align with business and project demands.
- Liaised with doctor's offices developing professional relationships and maintaining quality control while ensuring excellent customer service.
- Built dynamic working relationships with team members and support departments to achieve cross-functional objectives.
Controller
Westmoreland Pharmacy + Compounding
10.2017 - 03.2022
- Managed a number of different roles including payroll, A/R, A/P, bookkeeping, HR, licensing and managing compliance.
- Worked on developing effective SOPs over a wide range of topics during accreditation of company's compounding lab.
- Organized company finances with monthly consolidated reporting and analytics.
Compounding Technician/Wiley Protocol Manager
Westmoreland Pharmacy + Compounding
02.2009 - 09.2017
- Worked in a lab setting making and dispensing compounded medication, helping develop best techniques in both a sterile and non-sterile setting, complex medical calculations. Helped develop techniques to bolster processes in the area of compliance.
- Trained new staff in lab protocol and techniques
- Implemented compliance software, writing tasks to be used by the lab to comply with state and federal regulations.
Educational Assistant
Wabash Valley Hospital
01.1998 - 01.2002
- Worked alongside clinicians, teachers and social workers to aid children with special needs in an inpatient facility
- Developed learning activities and carried out curriculum for special education students, both in in-patient and out-patient students.
Education
Bachelor's Degree - Business Administration and Management
01.2015
Bachelor's Degree - Psychology
01.2003
Skills
- Team Building
- Marketing
- Labor Relations
- Process Improvement
- Sales Logistics Management
- Bookkeeping
- Business Administration
- P&L Management
- Operations management
- Business management
- Business planning
- Strategic planning
- Project management
- Client service
- Verbal and written communication
- Relationship building
- Small business operations
- Customer relations
- Team oversight
- Financial management
- Staff hiring
- Business development
- Business administration
- Business marketing
- Sales leadership
- Negotiation
- Employee development
- Talent development
- Human resource management
- Labor relations
- Crisis management
- Hiring and staffing
- Profit and loss analysis
- Customer service
- Decision-making
- Teamwork and collaboration
- Team leadership
- Customer service management
- Schedule management
- Desktops, laptops, and mobile devices
- Customer retention
- Operations oversight
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